Salesforce.com archives older activities according to which of the following conditions: Closed Events 180 days old Events with a due date greater than 365 days old Open tasks with a due date greater than 365 days old Closed tasks with a due date greater than 365 days old Closed tasks without a due date that were created more than 365 days ago.
Which of the following features is not available in Professional Edition? Big Deal Alert Workflow Account Sharing Rules Multi-Currency.
Salesforce is which of the following: Salesforce Automation Marketing Management Customer Support Management Campaign Management.
Where are active currencies located? Security Control User record (Personal Setup) Company Profile None of the above.
Which of the following is part of the Sales Cloud 2? Accounts and Contacts Cases Marketing and Leads Solutions Content Library Opportunities and Quotes.
Formatting of report is maintained when it is exported via Printable View? True False.
If a profile does not have access to an application, that profile will also not have access to the tabs and objects of that application True False.
How many other fields may a custom lead field be mapped to when converting a lead? One custom field Two custom fields Three custom fields Custom lead fields cannot be mapped.
Is it possible for users to override their own forecasts and forecasts for users below them in the forecast hierarchy? Yes No.
The SideBar search does not Search the following: Choose 3 answers Custom Objects Documents Products Reports Solutions.
Which statement is TRUE regarding dependent lookups? Choose 2 answers:
They can be configured to make fields on related records, depending on data in the source record They can be configured to limit the records returned by a lookup based on the value of a field on a related record They can be configured to compare data to external sources to verify that contact and prospect information is up to date. They can be configured when creating the master-detail or lookup relationships.
Case escalation rules triggered on the last modification will be reset each time a user adds a related comment to the case?
True False.
Which statement is true regarding High Volume Portal users? Choose 2 answers
Are not assigned to roles in the role hierarchy Are allotted extra data storage usage Can view documents from Content workspaces Cannot own an Account record
.
What type of information can NOT be shown with an S-Control Dashboard component? Combination of two other Dashboard components External feed of data Data Warehouse information Flash representations of data.
You can not use the browser's print function to print reports. True False.
Which of the following components is displayed only if the record in the detail view has associated records?
List view Mini Page Layout Console layout Mini View.
Which action type is represented by an icon in the process visualizer? Choose 2 answers Request rejection details View recall details Start a new task Send an email alert.
Mail Merge is available in which Salesforce Editions? All except Professional Professional and Enterprise Professional, Developer and Enterprise Enterprise and Developer only Developer, Enterprise and Unlimited only All editions.
File attachments, document tabs, and sales force content count towards Data Storage: True False.
How can Chatter feed for content can be used? Choose 2 answers MMM To store Chatter posts in content To share files from a workspace to a feed To link a workspace to a Chatter from content To search for files posted to Chatter from content.
Multiple record types may be created for every tab, with the exception of Home Accounts Forecasting Opportunity Reports.
Which of the following are new features on Chatter tab? Live Updates All of the Above @Mention Like.
What is the maximum number of values you can have in a picklist? 500 250 600 1.000 2.000.
Universal Containers would like their sales reps to be able to send branded email invitations to customers for business meetings and to collaborate with customers from a branded Website to find a suitable meeting time. How can an Administrator accomplish this? Create a custom email template for invitations that displays your compant logo Add a company logo to meeting requests in Salesforce Create an external integration with Google calendar using Sites Enable Chatter to allow reps to Communicate with customers.
Name one place where inline Editing is not currently possible. (Choose 2 answers) List Views Related Lists Edit Page All of the above.
What can an agent do when resolving a case? Choose 2 answers
Email articles to a customer Create an article upon closing a case Assign data categories to a case Attach only one article to a case.
Which cannot be done on a Salesforce to Salesforce connection finder? Identify the Salesforce systems administrator at another company Custom brand an email sent to identify connections Survey partners for their use of Salesforce Survey customers for their use of Salesforce.
You can set the Tab as a Landing Tab while creating the Tab for the Object? True False.
In order to Enable Territory Management you should have: Standard Profile Customizable Forecasting Enable Forecasting All of the above
.
Which type(s) of file(s) is accessible through Content?
Audio Files. PPT and Video files only. Salesforce CRM Content can include all file types. Files attached to a Chatter profile post. Video Files. Microsoft® PowerPoint presentations.
Which of the following object relationships is NOT allowed? Standard object as the "master" and a custom object as the detail Custom object as the master" and a standard object as the detail Custom object as a lookup to a standard object Custom object as a lookup to a custom object.
What is Force.com Builder? Choose 3 answers: Point-and-click customization tool Group standard and custom tabs into new custom applications Modify the applications to meet your needs - (No- Coding) Customize standard applications provided by Salesforce.com or build their own on-demand applications Build custom Applications.
Custom Web Tab may consist of all the following EXCEPT:
A URL A URL that passes salesforce.com data like an organization's name An S-Control An S-Control snippet
.
It is possible for an Account to be part of multiple Territories? Yes No.
Which statements are true about Cloud Scheduler? It is available in Group, Professional, Enterprise, Unlimited, and Developer Editions only. Cloud Scheduler is now enabled by default for all organizations. You can automatically see the New Meeting Request button on all eligible contact, lead, and person account detail pages. Meeting organizers can not use Cloud Scheduler to request meetings with customers, and have customers select preferred times before confirming the meeting. Administrators can add or remove the New Meeting Request button on multiple page layouts using the new Cloud Scheduler quick setup method.
You can customize the Opportunity Stage History related list on an Opportunity Page Layout. True False.
Which is a capability of the new Service Cloud console?
It provides data visibility by combining a list view and related records on one screen. It allows agents to view key record information in the highlights panel. It preserves the context of calls using primary tabs and subtabs. It allows access to data by opening each record in a new window. It allows agents to take notes in an interaction log while in a call.
Custom Summary Formulas can run calculations on report calculations. True False.
Which Feature is not available in Salesforce.com?
Profile based Login Hours Profile based Login IP Ranges Organization based Login Hours Organization based Login IP ranges.
Opportunity products can be linked in a Lookup Relationship: True False.
What is a Managed Package? A managed package is a collection of application components that are posted as a unit on AppExchange They differ from unmanaged packages in that some components are locked, allowing the managed package to be upgraded later. Allows the system Administrator to modify the application Managed packages do not include locked components and cannot be upgraded.
How does an agent submit an article for publishing? Choose 3 answers: Promote an Answer for consideration Re-assign an article to the publishing queue Publish an article to the solution category Submit an article upon closing a case Publish at-will, with "Manage Articles" profile permission.
You must be a user of salesforce.com in order to Receive an email notification in the case escalation process: True False.
Which file types can you use when exporting reports? You can not export a report. You can only email it. Comma Delimited (.csv) Excel (.xls) PDF
.
Which of the following objects support business processes? Cases Opportunities Campaigns Knowledge.
If using Customizable forecasting there is a seperate forecast role hierarchy True False.
Which of the following cannot be used as a source report for the Analytical Snap Shot? Tabular Reports Summary Reports Matrix Reports All can be used.
What does a profile control? Tasks that users can perform on records they access Relationship between two objects View of records that users access Fields available for view in related lists.
All of the following are types of AppExchange Applications EXCEPT:
Composite Client Provisional Native.
Who may be assigned a workflow task? There are 5 correct answers. A single user Multiple users The Record owner The Record creator An Account team role A role.
What can an administrator customize for the Service Cloud console? Whether the record opens as a primary tab or subtab The fields displayed in the highlights panel The interaction log fields displayed for objects without an Activity History related list Whether the SoftPhone displays in the footer or sidebar The objects displayed in the navigation tab.
A Visualforce page may be used to customize the look of an Article Type? True False.
A Category Group can have how many levels of categories? 10 5 3 2.
Which is true about article types? (Select all that apply.) Article Types may only be assigned to one channel. Article Types may include attachments. Article Types should enable actionable content. Article Types are usually short HTML documents. Two Article Types must be created to enable Knowledge.
If an article does not receive a new vote in 15 days, the rating moves in which direction? Towards 3 stars Towards 2 stars Towards 1 stars.
Solution profile permissions affect access to Knowledge articles. True False.
Queues can be made up of the following Users Public Groups Roles Profiles External Chatter Users.
When Chatter is enabled in an org, the following happens (choose all that apply). The Chatter app is added to the Force.com app menu The Chatter tab is added to all standard apps Accounts, Contacts, Cases, Leads and Opportunities are enabled for Chatter All users are added to the All Chatter group All of the above.
YOU are working with a Professional Edition organization. They wish to install the Expense Tracker which requires the use of 4 custom tabs, 3 custom objects, and one custom app. If the company is already using 4 applications, 36 custom objects, and 7 custom tabs, what will happen when they try to install Expense Tracker?
They will not be able to complete the installation process as they have reached the maximum number of custom tabs They will not be able to complete the installation process as they have reached the maximum number of custom objects The installation will succeed The installation will succeed, but only the reports,.
Custom Links can be used for the following: Launching an External URL Running an S Control Running a report All of the Above.
Case Assignment Rules are based on elapsed time True False.
When test driving an application on the AppExchange Directory, it is not possible to view the S- Control configurations of that application True False.
Which type of field cannot have universal requiredness? Lookup Text Email Number.
Custom Web Tab may consist of all the following EXCEPT: A URL A URL that passes salesforce.com data like an organization's name An S-Control An S-Control snippet.
Based solely on the role hierarchy a manager can do all of the following EXCEPT: View, edit, delete, and transfer his/her and his/her subordinates records Extend sharing on both his/her and his/her subordinate's records View all folders his/her Subordinate has access to, i.e., Reports, Documents, and Email Templates View records his subordinate does not own but can view.
Which action must be taken to view contacts associated with a case in the console?
The related lists of the case page layout must be modified The custom links of the case page layout must be modified The related object of the case page layout must be modified The mini page layout of the case page layout must be modified.
The formula editor may be used all of the following places EXCEPT: S-Control Formula Field Default Values on Standard Fields Workflow Field Updates.
When configuring Customizable Forecasting, you can set which of the following Forecast Dates for determining which opportunities contribute to the forecast? Opportunity Close Date Only Product Date Only Schedule Date Only Commit Date Opportunity Close Date, Product Date, Schedule Date.
Assets are related to which of the following sets of objects? Opportunities, Products, Cases, Accounts, and Contacts Products, Cases, Accounts, and Contacts Cases, Contracts, Accounts, and Contacts Opportunities, Cases, and Accounts Opportunity Line Items, Cases, Accounts, and Contacts.
All of the following may be uploaded to the AppExchange Directory EXCEPT: Custom Tabs Custom Fields on Custom Objects Custom Fields on Standard Objects Custom Assignment Rules.
Which objects can be customized for history tracking?
Solutions, Cases, Leads and Opportunities Cases, Leads, Solutions, Contracts, and Custom Objects Campaigns, Contracts, Custom Objects, and Solutions Opportunities, Leads, and Contracts.
Fields hidden using Field Level Security are subject to Data Validation Rules. True False.
All of the following are true about Opportunity Pipeline and Forecast reporting EXCEPT: Pipeline reports may include omitted opportunities from the forecast Forecasts may be overridden Pipeline reports may be overridden Opportunity stages may be used to determine the forecast category of an opportunity.
Searches and Filters that take a long time may be cancelled? True False.
What information may be updated on the Company Profile? Language, Locale, and Time Zone Fiscal Year Primary Contact and Address Information Forecasting All of the above
.
What does a Profile Control?
Access to Application Record Type Access Permissions Data Visibility Hours of IP Address.
How many fields (columns) can be displayed on a Customizable Related List?
50 10 25 100.
You can use a Custom Lookup field to create a relationship between an opportunity and a contact. True False.
It is possible for a User to own a record and not see it if they don’t have the Read Permission to the Object. True False.
What do you need to specify when you schedule a report? You need user with Marketing Profile to “Schedule Reports” You need user permission to “Schedule Reports” You need user to have a Manager Role Click Run Report and choose Schedule Future Runs... from the drop-down button.
Where will a Campaign associated with a Lead be visible? Choose 2 answers Campaign Related List Campaign History Report Lead History Report Opportunity Related List.
What needs to be specified to schedule a Report? Objects Date Range Location Frequency.
What happens when a user clicks on the Create New Apps option present in the List of Apps section? User is taken to a Create new App Page in salesforce.com User is taken to App Exchange User is taken to developer.force.com page None of the above.
You can set the Tab as a Landing Tab while creating the Tab for the Object?
True False.
5 dynamic dashboards for Enterprise Edition
10 for Unlimited Edition 3 Developer Edition.
To create, edit, and delete dynamic dashboards: “Run Reports” AND “Manage Dynamic Dashboards” Which of the following events are allowed while writing a trigger on feeds item and feed Comment object? Insert, Update Insert, Delete Insert, Undelete Update, Undelete Insert, Update, Delete
.
You can share the Dashboard components snapshot with everyone in the Company with chatter? No, we cannot share with the company No, we cannot share with people who do not have access to the dashbaord Yes we can share, but only people having access to dashboard will be able to see the data Yes and everyone will be able to see it regardless of access to dashboard.
Field Sets works on both Standard as well as Custom Objects?
True False.
Which combination of objects is available when creating a custom report type for Chatter reports? Opportunities, Followers, User Feed Accounts, User Feed, Comments Users, User Feed, Comments Chatter Groups, Members.
Where do you go to create a List View so that you can see it on the Console, under the Accounts object? Create a list view on the Console Create a list view on Accounts Create a list view on Contacts Create a field on the Console.
Which of the following statements are true about Data Validation?
Validation rules apply to all new and updated records for an object. Validation rules can update fields which are not included in a page layout. Validation rules can referrence fields which are not included in a page layout. If an error message is not set, a default message will be prompted instead. All of the above. None of the Above.
Is identity confirmation necessary if a user's IP address is known and browser cookie exists? True False.
What is the maximum number of records to be printed in the Printable View of a list view? 2000 100 1.000 200.
System Administrators have this permission by default. None of these Report Wizard Report Builder Both Report Wizard and Report builder.
How many profiles can load in a single list view with Enhanced Profile Management enabled? 500 200 1000 2000.
How does Locale settings affect your exported CSV file?
It determines the encoding. It determines the encryption. It determines the delimiter. It doesn't affect anything.
Every profile, including profiles associated with Customer Portal users must have at least one visible app. True False.
What happens when you convert a Lead and an existing account and contact have the same name as the one specified on the lead?
A new account and contact will be created with different Salesforce ID. You can choose to update the existing account and contact. The records will automattically update. The conversion will fail. The account and contact will automatically be overwritten.
How many workflow rules can you create per entity? 20 25 15 10.
Which of the following are standard Salesforce applications? Ideas Campaigns Administration Call Center Sales Center
.
Which is a consideration when creating a drill-to-detail dashboard component? The dashboard component type must be a gauge. Drill-to-detail must be enabled on the custom report type. The source report must be stored in the drill-to-detail folder. The source report must be grouped by record name, record owner, or feed post.
Identify the true statements about the workflow approval process? When a record is submitted for approval the Admin can edit the record You can forward an email approval request to another email address The approvers delegate can also approve a request Approvers can view an approval request from their home page Approvers can only access an approval page from the application.
A System Administrator can edit a profile to: Prevent a user from viewing custom tabs Prevent the use of Mass email Deny a user access to other users leads.
What is one advantage of Salesforce CRM? Companies can seamlessly integrate their servers to Salesforce database for faster performance. Companies only need to maintain a compatible browser and a reliable internet connection. In house Servers can be acquired cheaper than normal None of the above All of the above
.
When converting a lead, what values are transferred to the opportunity? Amount = Lead Amount Close Date = Today Close Date = Last day in fiscal quarter Stage = First stage in list.
To make a field required, which of the following is used) (Pick the best possible answer)
Page Layout Field Level Security Profile Both Page Layout and Field Level Security.
The automated case user will be listed on the case history for all actions that are system defined, including: When a case is automatically assigned using assignment rules When a case is escalated When a case is created online via Web-to-Case When a Workflow is Triggered.
Organization-Wide Default Sharing Rule for Calendar Access Default is as Follows: Hide Details Hide Details and Add Events Show Details Show Details and Add Events.
Both accounts and users can exist in multiple territories. True False.
What is Force.com Platform? Choose 3 answers: Customize, integrate and create enterprise applications as a service and without software. Point-and-click customization tool Customize standard applications provided by Salesforce.com or build their own on-demand applications Modify the applications to meet your needs - (No- Coding) Group standard and custom tabs into new custom applications.
What is Salesforce.com Partner Portal? Choose 2 answers:
Use your company logo on a Partner Site Develop Partner Application on Force.com Platform Data goes into your Salesforce objects through a third party site Create Interactive Communities All of the above.
Following are the Custom Business Objects EXCEPT: Use Force.com builder to build your own objects Standard Salesforce.com Objects Capture key, related information that applies to your business Correlate to tables in the database All of the above.
Maximum number of values allowed in a controlling field is: 500 300 100 200.
Time-Dependent Workflow - Maximum Triggers Allowed Per Rule:
Maximum of 10 time triggers per rule Maximum of 20 time triggers per rule Maximum of 50 time triggers per rule.
Marketing and Sales users at Universal Containers would like more visibility into Lead and Contact participation in this years Trade Show. How would an Administrator build this into the application? Choose 2 answers Create Cross-object formula fields to display campaign member record details on a lead or a contact record Alert lead and contact owners with workflow when a prospective customer regsiters for the event Customize the campaign member related list on the lead or contact object Create Cross-object formula fields to display lead or contact record details on a campaign member record
.
How can an Administrator customize campaign members? Choose 2 answers: MMM Display Lead or Contact data directly on a campaign member record Create an approval process for new campaign members Customize the campaign history related list to include campaign member custom fields Display key campaign member data on an opportunity record.
The value in a Custom Field called Salary is 50,000. What would the formula, ISNUMBER (Salary_c), return FALSE TRUE Depends on the Users Locale 50.000.
Which action can be performed on the Campaign Member object? Choose 3 answers MMM Relate a business account to a campaign record Create validation rules related to the campaign member record Create custom lookup field to another object Change a lead to a contact from the campaign member record.
Which is a capability of a campaign? Choose 2 answers MMM Add campaign members to other related campaigns using an Apex trigger Convert leads to contacts from the campaign record Update the campaign member status of a lead using the manage campaign members feature Track the number of business accounts related to a campaign.
What type of field can a lookup filter be applied to? Choose 3 answers mmm Hierarchical relationship fields Master-Detail relationship fields Relationship fields for records owned by queues Lookup fields to the Account, Contact, User, and Custom Objects Lookup fields to the Activity object.
Which statement is TRUE regarding look up filters? Choose 2 answers
Lookup filters are available in the Partner and Customer Portals Lookup filters can restrict lookup dialog results based on fields on the source object The special date values "Today" and "This Month" are valid criteria options. Lookup filters are case sensitive.
What can be reviewed using the process visualizer? Sales Processes Approval Processes Support Processes Workflow Rules.
Which email address option is available to override the From Email Address in a Workflow Email Alert?
An active Administrator's email address A manual entered email address An active user's email address An Organization -wide email address.
When looking at a vertical column chart, what can a user click on to drill down to a filtered source report? Choose 3 answers
Component header Individual groups The Y - axis Legend entries The X- axis.
UI component for tag Access Edit tag links View tags on header Sidebar widget.
Is it true that campaigns and opportunities have many to many relationship? True False.
Which of the following statements are true concerning email activation? (Select one) The email activation feature requires that the user click an activation link before logging onto a new computer. The email activation feature cannot be disabled. The email activation feature can be disabled by request to Salesforce.com support. The email activation feature can be disabled through the UI.
When transferring an account from one user to another, which of the following options are selectable? (Select all that apply) Transfer closed cases Transfer closed opportunities Transfer open activities Transfer closed activities.
Documents count toward Data Storage. True False.
In order to implement more business process multiple record types must also be implemented:
True False.
Multiple record types may be created for every tab with the exception of: Home Tab Forecast Tab Documents Tab Leads Tab Report Tab.
Field-level security can be used to make a field required
True False.
What is True about the Role Hierarchy Controls data visibility Controls record roll-up forecating and reporting Not necessarily the company org. chart Controls Read / Write and Transfer Rules for each user.
Which of the following components inherits the record type and profile associations, related lists, fields, and field access settings from its associated page layout?
Console layout Mini Page Layout Detail View Related Objects
.
Why would you use early triggers? To escalate a case according to a time zone To allow notification before a case actually escalates To escalate any case within a period To send an auto response email to customers.
How many roles can you create for your org? 200 300 500 No Limit.
What is not true about sharing Rules? Sharing rules open up access whereas org wide defaults restrict access When u delete a sharing rule, the sharing access created by that rule is automatically removed U can edit the access levels for any sharing rule. You can change the specified groups / roles for the rule Sharing rules apply to all new and existing records owned by the specified role / group members When u modify which users are in a group rule, the sharing rules are re-evaluated to add/remove access as necessary.
Which statement is / are false for folders? Access is defined either as Read or Read/Write Access to folders does roll-up through role hierarchy The document tab contains a control version capability Access to folders does not roll-up through role hierarchy.
The size limit for documents uploaded is:
1 Megabyte 3 Megabyte 5 Megabyte 25 Megabyte.
Author and the owner have same access to the document True False Neither True nor False.
You can update licenses on the Company Profile. True False.
Which of the following is true that can cause data loss when an existing custom field is changed? (Check all that apply) Changing to or from type Date or Date/Time Changing to Number from any other type Changing to number from Percent Changing to one Currency from any other currency type.
Which of the statements is/are true for data validation? Data Validation can enforce data integrity as well as make a field required in the page layout Data Validation can prevent duplication of records Data Validation run on the client machine after the user clicks the Save button Data Validation rules are not enforced when using API & import operations Validation rules can be activated / deactivated by the user.
What statements is False for a workflow task: To assign tasks to multiple users, create multiple tasks as outcomes of the rule A single task can be assigned to multiple users The due dates for workflow task is based on number of calendar days, The rule fails to recognize only working business days by default Historical tracking is allowed for workflow task.
On Lead Conversion a Lead Object Custom field cannot be mapped to Which Object custom field? Account Contacts Case Opportunity.
Which of the field types cannot be used as an External Id?
Text Field Number Field Picklist Field Email Id Field.
Do Validation rules get enforced on the Lead Conversion?
True False.
What is the significance of Primary Master - Detail Relationship in a Junction Object? Record Ownership is inherited from Primary Master Object Look and Feel is inherited from Primary Master Object No such Significance Both A & B.
A custom field is made Read only from the Field level security and Required from Page layout. The Field will be: Read Only for the User Required for the User Throws an error and don’t allow to make Read only field Mandatory from page layout User is given a choice in a pop up window
.
How many fields can be enabled for tracking on a custom Object?
10 20 30 40.
Which of the following is not part of the Profile? User License Page Layout Record Types Field Level Security Roles
.
Which Import functionality of salesforce.com should be used if one needs to import the 30000 Cases in Salesforce.com? Import Wizard Data Loader Any one of A or B None of A or B.
How many custom fields can be created on an object in an unlimited Edition?
100 200 500 Unlimited Fields
.
How many Roll Up summary fields can be created in the enterprise Edition on a Custom Object? 10 20 30 No restriction on no. of Fields.
On which OWD sharing defaults the Sharing Rules can’t be defined? OWD is Private OWD is Public Read Only OWD is Public Read Write Sharing rules can be created on any of the above.
In which of the following edition you can create a Managed Package? Professional Edition Full Test Sandbox Developer Edition Unlimited Edition Enterprise Edition.
An opportunity that reaches the threshold with 80% probability will trigger additional alerts if the probability subsequently goes higher to 85%. Yes No Depends on the Settings.
Conditional Highlighting only applies to the first summary field column in the table?
True False.
How do you find out that the Approval Process is edited? Last Modified By Field Audit trail History Record on Approval page layout All of the Above.
If you delete an email from a case and then delete the case, you will not be able to retrieve the deleted email from the Recycle Bin
True False.
Scheduled reports run in the time zone of the user who schedules the report. True False.
What does the dashboard snapshot on the Home Page display? Only the dashboard determined by the System Administrator You cannot display a dashboard on the Home Page The first two rows of any of your available dashboards The first row of any available dashboards The Complete Dashboard set by the User himself
.
Customer Portal users can view the tags section of a page, if it is included in a page layout. True False.
Case escalation rules triggered on the last modification will be reset each time a user adds an activity or sends an email from the case record?
True False.
Is it possible to have Sidebar search enabled with Global Search? Yes No.
Which of the following statements is/are true for sharing rules? (Check all that apply) Sharing rules should be used when a user or group of users needs access to records not granted them by either role hierarchy or organization wide defaults Sharing rules apply only to new records owned by specified role or group member When you transfer records from user to another, the sharing rules are removed during the transfer. You cannot change the specified groups or roles for sharing rules.
Which of the following chart types does not support Combination Chart? Line Horizontal Bar Vertical Bar Funnel Chart Donut Line Cumulative.
Which is true about a Chatter Plus user?
Contents, Ideas, Answers, Accounts, Contacts, Chatter, Groups, People, Profiles tab and up to ten Custom Objects only Contents, Ideas, Answers, Accounts, Contacts, Chatter, Groups, People, Profiles tab and up to 20 Custom Objects Accounts, Contacts and up to 10 Custom objects only. It can access all that a Chatter Free user can, accounts and contacts and it can also access up to 10 custom objects only. It can access all that a Chatter Free user can and it can also access up to 10 custom objects but not standard object.
Which types of files can be accessed from the Files tab? Files attached to a Chatter group post Files in Content Workspaces Files attached to a Chatter profile post Files uploaded to the Documents tab Files uploaded to the Solutions tab.
Which function is available in the report builder interface, prior to running the report? Save Printable view Schedule future runs Show/hide details Export details.
A controlling picklist can have up to how many values? 399 500 400 350 450 300.
What are the three core building blocks of Security and Access in Salesforce? Profile Restriction Organization-wide Defaults Profiles Role Hierarchy Sharing Chatter Groups
.
Record type picklist filtering applies to dependent picklists.
True False.
Which objects can be stored in a folder? Emails Documents Dashboards Reports.
Which Salesforce editions support Sandbox?
Unlimited Professional Contact Manager Group Developer Enterprise.
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