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You are a project manager in a large consulting company. Your former manager, Dave, was a vice president, in charge of the Project Management Office. Dave left the company on very good terms. When he was at your company, he developed a robust project management methodology with a number of very useful templates. Dave was also your personal friend. He called last week and left a message asking if you could send him electronic copies of the templates. When you call Dave back, what should you say? Try to avoid the question unless he brings it up in your conversation. "Dave, you developed the templates in the first place, so I can send them to you." "Dave, I´m sorry but I cannot send you the templates." Stop your friendship with Dave.
You have been assigned to lead a global project including team members from Mexico, France, and Japan. Your team members from France try to dominate the team meetings and have insisted their way is the best way. You have been evaluating what you can do with this situation and have identified this as an example of: Ethnocentrism Stereotypes Cross-culture etiquette A diversity issue.
You are a project manager on a major telecom project. The company has started talking about laying people off again, and you are concerned that this may impact your ability to get resources for your project. To make a case to your management, you determined that you should create a performance report that shows the level of effort from the beginning to the end of the project. What report will you create? Historical curve S-curve Standard deviation Resource leveling.
You are the project manager on a project that is completing a major phase. You and your team have started to conduct a review of key deliverables and project performance. The reason for this is to: Determine the success of the phase Plan the next phase Gain approval to continue the project Estimate resources for the next phase.
In the sender/receiver model of communications, what is the process of interpreting the message? Encoding Decoding Transmitting Receiving.
You are the project manager on a large transportation project. You have just received the remaining costs for the project and need to calculate the final payment to the subcontractor. You used a fixed-price incentive fee contract for this agreement. Per the contract, the target cost was $500,000, the target profit was $50,000; the ceiling price was $700,000; and the share ratio was 80/20. You calculated an actual cost of $465,000 through review of the last invoices. What is the amount of the incentive the contractor will receive? $7,000 $28,000 $35,000 $57,000.
What is one purpose of the information distribution process? To archive project documents To distribute hard copy documents To respond to unexpected requests To analyze how information is distributed.
You work for a major technology consulting firm. A potential client with a large data-warehousing project has asked your company to respond to its request for proposal. In your response, you have outlined that you will engage a sub-contractor from a boutique database consulting firm specializing in object-oriented databases. You have identified three prospective consulting companies that you have determined may be able to provide the level of expertise that you will require for this project. To ensure the sellers have a common understanding of the project, you should: Advertise the engagement Hold a bidder conference Send them the request for proposal Get proposals back from each of the vendors.
Which of the following is not a procurement document? Request for proposal Request for quotation Invitation for bid Invitation for procurement.
You are the project manager on a multi-million dollar project to build a financial accounting system. You have just engaged a consulting firm to complete an audit of your new financial system. What are the four project management processes you need to apply in dealing with the consulting firm in the contracting relationship? Risk monitoring and control, Performance reporting, Quality control, and Integrated change control Integrated change control, Performance reporting, Project plan execution, and Contract documentation Integrated change control, Quality control, Performance reporting, and Contract documentation Integrated change control, Quality control, Performance reporting, and Procurement audit .
You are the project manager on a new technology project to implement a large software system for your company. This is the first time you have been assigned as the project manager, and you are trying to decide what roles you need to take on the project. You have decided you have all the following roles except one. Which role do you not have on this project? Team leader HR administrator Planner Negotiator.
There are five distinct methods for dealing with conflict. The method that considers various issues by bargaining and searching for solutions that attempt to bring some degree of satisfaction to each of the conflicting parties is called: Problem solving Forcing Smoothing Compromising.
According to Herzberg’s Theory, which of the following is an example of a motivating factor? Social needs Working conditions Company policy Opportunity for recognition.
You have been assigned as the project manager on the e-Eligibility project, an e-business project to allow your potential customers to determine if they are eligible for your products and services. This project is using a new Web development software tool called Dreamer Works that is supposed to revolutionize the development of Internet Web sites. As the project manager, what must you do to get the people you need to staff this project? Insist upon getting the “best” Web programming resource in the organization Negotiate for the appropriate staff members available in the necessary timeframe Build in a reward program to entice people to be part of the team Co-locate the team members in the same location so the team can work closely .
You are the project manager for a multi-million dollar project. You have sent out a request for proposal to four vendors and have received responses from three of the vendors. You decided you need a method of quantifying qualitative data in order to minimize the effect of personal prejudice of your team members in your vendor selection. What method should you choose to evaluate the proposals? Monte Carlo Weighting system Expert jugement Pareto.
You are the project manager on a small quality improvement project. You have been assigned to improve the performance of a claims process and remove the inefficient steps. One of your co-workers indicated that she worked on a similar project last year. How will you get information about this project? Review lessons learned Review the project management plan Review the quality management plan Ask the project manager from that project.
You are a project manager on a large multi-million dollar construction project. The city has funded a new bridge to be built over the river that divides it. You have been working on a contract with one of the sub-contractors. You are ready to negotiate. What must the contract negotiations involve? Mutual agreement on the structure and requirements of the contract prior to signing A proposal of the requirements for the new bridge Standard contract forms approved by the legal staff and the sponsors Contract financing including the specifics on payments and incentives.
Your project is wrapping up early. The sponsor has given written formal acceptance of the final deliverables. The project team was staffed using six different consulting firms. You have reviewed the termination clauses in each contract to ensure compliance. The accounting manager has reviewed each of the invoices for accuracy and payment of the final bill has been authorized. The final remaining task is to: Prepare performance appraisals for each team member Invite all of the team members to the celebration party Formally notify the consulting firms you wish to end the contract Determine if the resources should be retained for work assignments on other projects.
You are the project manager on a multi-million dollar new technology project. In your risk management plan, you had identified the risk of the scope being changed as 70 percent and the probability of the schedule being delayed as 80 percent. What is the probability that the scope will not change and the schedule will still be delayed? 6% 14% 24% 56%.
You are the project manager on a software development project. You have hired the Exemplary Software Company to assist you in developing this new software package. Since this is a new product, your company wants to limit the risk and have the contractor cover the contingencies for the risks. What type of contract will you want the contractor to accept for this engagement? Cost Plus Percentage Fee Cost Plus Incentive Fee Cost Plus Fixed Fee Firm Fixed Price.
You have been assigned as the project manager on a multi-million dollar project. One of your first activities is to identify the inputs you need to consider in developing a risk management plan. You have a meeting scheduled with the project team to discuss developing a risk management plan. Which of the following documents will you not bring to this meeting? Roles and responsibilities Organizational process assets Project scope statement Risk register.
You are working as a project manager with an international team. You have just completed an assignment in Mexico, and the vendor on your project bought you an expensive Mexican silver tea service. Should you accept this gift? Accept the gift and display it in the office when you get back home. Accept the gift and report it to your manager when you get home. Decline the gift with a gracious explanation to the vendor. Determine if the vendor gave similar gifts to other team members.
You have been assigned a project to implement a new financial system. You have two key stakeholders – the finance manager and the chief technology officer (CTO). You have identified a significant difference in the needs of these stakeholders. The finance manager requires certain functionality in the system, and the CTO requires a certain budget to be maintained. The functionality that has been requested exceeds the budgeted allowance. What knowledge do you need to strive for fair
resolution in order to satisfy these competing needs?
Knowledge of conflict resolution techniques Knowledge of standards for professional communication Knowledge of ethnic norms of the team members Knowledge of team members’ communications preferences.
You are the project manager on the Eagle project, a network infrastructure project at your company. This is a new technology project, using leading edge software and hardware. You have built an extensive risk management plan to control the risks on the project because you realize you have a high-risk project. You will monitor risk in order to accomplish all the following except: Checking if assumptions are still valid Determining if risk responses have been implemented as planned Determining if a risk trigger has occurred Changing the project management plan to eliminate the risk.
What risk control output is of the most value during project closure? Risk management plan Risk database Risk simulations Sensitivity analysis.
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