Unit 7 - What is correct to say about processing credit and debit memos: (There are three correct answers) Credit and debit requests can be created with reference to a billing document or sales order You must enter an order reason for evaluation purposes The credit/debit memo request contains a billing block Credit and debit requests can be created with reference to a billing document or delivery document The credit memo request contains a billing block, but it doesn't work for debit memo request. Unit 7 - Which of the following documents contain billing block: (There are four correct answers) Returns Credit memo request Debit memo request Invoice correction request Debit memo Credit memo. Unit 7 - What is correct to say about Returns: (There are three correct answers) Can be created with reference to a billing document or sales order You must enter an order reason Usually when the defective/damaged goods arrive they are posted to the unrestricted-use stock The goods receipt must be made before the credit memo has been created The credit for the customer can be carried out independently of the inbound delivery of the damaged/defective goods. Unit 7 - What is correct to say about processing invoice corrections: (There are two correct answers) It's used to correct quantities or values from which the customer has already been billed It's always created with reference to the incorrect billing document It's usually created with reference to the incorrect billing document, but it's also posible use the sales order as a reference. It's used to correct exclusively values from which the customer has already been billed. Unit 7 - What is correct to say about Invoice correction procedure: (There are two correct answers) When processing begins the net value of the document is zero Changes can only be made to the credit memo items The credit/debit memo items are not deleted in pairs Item pairs that have not been changed can be deleted.
