Questions
ayuda
option
My Daypo

ERASED TEST, YOU MAY BE INTERESTED ONSAP SD: Complaints Processing

COMMENTS STATISTICS RECORDS
TAKE THE TEST
Title of test:
SAP SD: Complaints Processing

Description:
Unit 8: Complaints Processing_Book1

Author:
NAD
(Other tests from this author)

Creation Date:
02/10/2010

Category:
Others

Number of questions: 10
Share the Test:
Facebook
Twitter
Whatsapp
Share the Test:
Facebook
Twitter
Whatsapp
Last comments
No comments about this test.
Content:
Can you create a delivery document for a credit memo request ? Yes No.
Do you have to create a credit memo request or a returns document with reference to a sales order or billing document? No Yes.
Which of the following statements are correct If we create a credit memo request or returns document with reference to a sales order, the system receives all the required data (Customer data, material data, quantity and price) from the original document An invoice correction request is used for correcting quantities or other values in billing documents. The order reason is entered so that causes of complaints can later be evaluated (In returns , Credit /Debit memo requests) Credit memo or returns document can't be created without reference.
Can Invoice correction request be created with reference to sales order No Yes.
Before credit memo can be created as a result of billing, an approval step may be necessary for the credit memo request. What field is used ? The Billing Block field The Billing Release field.
The credit memo request is subject to a billing block, which prevents immediate or automatic billing. Once the credit memo request has been approved, the billing block can be removed and the document billed. Correct Incorrect.
Once you have created billing document, you find out the address of the payer has changed. What can you do to change the address and carry out billing again? Cancel Billing document Change address in Billing document.
Once the returns have been approved i.e. the billing block has been removed which of the following happens Credit memo generates Accounting documents generates. Correct amount is automatically credited to the customer account.
Which of the following statements are correct, in Invoice correction procedure. Credit/Debit memo item is generated for each item on the incorrect billing document Net value of the document becomes zero. All the credit memo items are listed in the document followed by the debit memo items. Changes only made to debit memo items. Net values to be credited are derived from the difference between credit and debit memo items. Credit/Debit memo items are always deleted in pairs. Item pairs that have not been changed can be deleted.
Credit and Debit memo can be created with reference to Sales Order Billing Document.
Report abuse Consent Terms of use