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ERASED TEST, YOU MAY BE INTERESTED ON初级认证考试

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Title of test:
初级认证考试

Description:
初级认证test

Author:
xx
(Other tests from this author)

Creation Date:
26/06/2015

Category:
Computers

Number of questions: 181
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Content:
WHICH ORGANIZATIONAL UNIT IS RESPONSIBLE FOR BOTH SALES AND SERVICE IN A REGION/AREA? (1) SALES ORGANIZATION SALES OFFICE SERVICE TEAM SERVICE ORGANIZATION SALES GROUP.
WHICH ATTRIBUTE OF A BUSINESS PARTNER DETERMINES THE DATA TRANSFER FROM ECC TO CRM AND VICE-VERSA? (1) BUSINESS GROUP CLASSIFICATION ROLE MARKETING ATTRIBUTES CATEGORY.
WHICH OF THE FOLLOWING CAN BE ACHIEVED BY USING MASTER DATA MANAGEMENT? (3) CREATE CROSS-COMPANY, UNIFIED MASTER DATA AND DISTRIBUTE THIS ACROSS VARIOUS DEPENDANT SYSTEMS ALLOWS YOU TO CHECK MASTER DATA AND FIND OUT IF IDENTICAL OBJECTS ALREADY EXIST DUPLICATE MASTER DATA IS IDENTIFIED AND TRANSFERRED TO BI FOR ANALYSIS ALWAYS ALL THE MASTER DATA WOULD BE CREATED CENTRALLY IN MDM.
WHICH ARE THE KEY FUNCTIONS OF SALES METHODOLOGY (3) FORECASTING AGENT PLANNING ASSISTANT OPPORTUNITY ASSESSMENT TOOL PROJECT GOALS REPORTING/ANALYSIS.
WHAT IS TRUE ABOUT CRM MIDDLEWARE (2) MIDDLEWARE COMES IN A SEPARATE BOX BUT WITH VERY EASY INSTALLATION PROCEDURE ADDITIONAL SOFTWARE IS NOT REQUIRED BUT THE INTEGRATION COSTS ARE VERY HIGH IT SUPPORTS CONTROLLED DATA EXCHANGE WITH OTHER SYSTEMS CONNECTED TO THE CRM SAP CRM APPLICATION COMPONENTS EXCHANGE DATA WITH MIDDLEWARE USING CRM ADAPTER.
HOW IS ITEM CATEGORY DETERMINATION IN TRANSACTIONS DONE? (3) TRANSACTION TYPE USAGE PRODUCT MASTER DATA ITEM OBJECT TYPE.
MARKETING ORGANIZATION CAN BE USED FOR (3) WORKFLOW ROUTING AUTHORIZATION CHECK PRODUCT DETERMINATION CAMPAIGN PLANNING COST PLANNING.
PARTNERS IN A BUSINESS TRANSACTION CAN BE DETERMINED FROM (4) INSTALLATION COMPONENT ACCOUNT HIERARCHIES PRECEDING DOCUMENT ORGANIZATIONAL MODEL PRICING HIERARCHY.
WHAT ARE THE DIFFERENT BUSINESS ROLES AVAILABLE IN PARTNER CHANNEL MANAGEMENT (3) CHANNEL MANAGER PARTNER MANAGER SALES MANAGER DEALER MANAGER PARTNER EMPLOYEE.
IN AN IMPLEMENTATION THE CUSTOMER HAS ASKED TO MAINTAIN A CERTAIN PARTNER TO BE FREELY AVAILBLE FOR MAINTENANCE. HOWEVER IT SHOULD NOT BE MANDATORY. HOW DO YOU CUSTOMIZE THIS USING THE PARTNER DETERMINATION PROCEDURE (1)? WE CAN CUSTOMIZE THSI USING MINIMUM AND MAXIMUM FIELDS WITHIN THE PARTNER DETERMINATION PROCEDURE THIS MUST BE CUSTOMIZED USING MINIMUM AS ZERO AND MAXIMUM TO ANY NUMBER NECESSARY WITHIN THE PARTNER DETERMINATION PROCEDURE WE USE BADI'S AND DEVELOP A CODE TO ACHIEVE THE SAME THIS IS NOT POSSIBLE WITHIN THE SYSTEM.
CHANNEL PARTNER MANAGEMENT IN SAP CRM LEVERAGES THE CAPABILITIES OF THE FOLLOWING (2) WEB CHANNEL PARTNER RELATIONSHIP MANAGEMENT SCM BW.
A PROJECT MANAGER WAS IN DISCUSSIONS WITH THE CUSTOMER WITH REGARD TO HAVING VARIOUS COLOR SCHEMES FOR THE NEW USER INTERFACE HE REALIZED THAT HE DOESN'T HAVE REQUIRED SKILL SET WITHIN THE DEVELOPMENT TEAM. WHICH TOOLS OR WHICH SKILLS ARE NEEDED TO CARRY OUT THE REQUIRED COLOR SCHEMES FOR THE UI (1) HTMLB CSS HTML PHP DHTML.
WHAT ARE THE VARIOUS MANDATORY CUSTOMIZING ACTIONS NECESSARY FOR CRM PRICING? (1) THE TRANSACTION TYPE SHOULD BE MARKED AS PRICING RELEVANT THE ITEM CATEGORY SHOULD BE MARKED AS PRICING RELEVANT A PRICING PROCEDURE NEEDS TO BE MAINTAINED IN ECC SYSTEM IPC SERVER SHOULD BE INSTALLED AS A SEPARATE SERVER.
IN CRM MARKETING, WHAT IS THE INTEGRATION THAT IS REQUIRED TO CHECK IF IT IS POSSIBLE TO MANUFACTURE AND DELIVER THE PROMOTED GOODS (1) SAP BI SCM TRADE PROMOTION MANAGEMENT SAP ERP.
MARKETING PLAN CONSISTS OF: (3) CAMPAIGNS TARGET GROUPS DEADLINES AUTHORIZATIONS ACCOUNT HIERARCHY.
BILLING IN CRM CONSISTS OF WHICH OF THE FOLLOWING PROCESSES? (3) INPUT PROCESSING DOWNLOAD FROM ECC BILLING CYCLE OUTPUT PROCESSING BILLING.
CRM MARKETING LOOKS FOR VALUE MODELING AND USES THE FOLLOWING TOOLS TO ANALYZE THE VARIOUS ASPECTS OF BUSINESS (2) CLUSTERING CUSTOMER LIFE TIME VALUE LINEAR PROGRESSION EARLY EVALUATION OF CAMPAIGNS REGRESSION ANALYSIS.
WHAT ARE THE FUNCTIONS OF BUSINESS PARTNER ROLES ? (2) ROLES CLASSIFIES THE BUSINESS PARTNER ACCORDING TO THEIR BUSINESS PARTNER FUNCTION ROLES DETERMINE THE NUMBER RANGE OF THE BUSINESS PARTNER ROLES OF A BUSINESS PARTNER  MIRROR THE PARTNER FUNCTIONS AND BUSINESS TRANSACTIONS IN WHICH BUSINESS PARTNERS ARE INVOLVED ROLES DETERMINE THE MARKETING ATTRIBUTES THAT CAN BE ASSIGNED TO THE BUSINESS PARTNER.
SELECT THE STATEMENTS THAT ARE WRONG WITH RESPECT TO ACCOUNT LIFE CYCLE (3) A BUSINESS PARTNER MAY HAVE MULTIPLE LIFE CYCLE STAGES BUT ONLY ONE ROLE AT A SAID TIME A LIFE CYCLE STAGE IS CLOSELY RELATED TO A ROLE A LIFE CYCLE STAGE DOES NOT INFLUENCE THE HEADER FIELDS A LIFE CYCLE STAGE INFLUENCES ASSIGNMENT BLOCKS THE ACCOUNT LIFE CYCLE IS NOT A HIDDEN FUNCTION IN THE UI.
SELECT THE TOOL WHICH HELPS YOU TO ADD USER-DEFINED FIELDS IN STANDARD SAP OBJECTS (1) BUSINESS DATA TOOL SET BUSINESS RULE FRAMEWORK EASY ENHANCEMENT WORKBENCH MODIFICATION ASSISTANT.
SELECT THE CORRECT STATEMENTS PERTAINING TO ORGANIZATIONAL MANAGEMENT (4) ORGANIZATIONAL DATA DETERMINATION CAN BE DONE BOTH AT THE HEADER AS WELL AS ITEM LEVEL SEPARATELY IN A TRANSACTION ORGANIZATIONAL DATA DETERMINATION CAN BE DONE USING RESPONSIBILITY DETERMINATION RULES ORGANIZATIONAL DATA DETERMINATION CAN BE DONE USING ORGANIZATIONAL MODEL DETERMINATION RULES IF THE ORGANIZATIONAL DATA IS COPIED FROM ERP TO CRM, ANY CHANGES IN ERP SALES STRUCTURE ARE NOT TRANSFERRED TO CRM ORGANIZATION DATA CAN NEVER BE COPIED FROM ERP; IT HAS TO ALWAYS BE MAINTAINED IN CRM.
IDENTIFY VARIOUS ADAPTERS USED FOR CRM INTEGRATION WITH ERP AND BW (3) CRM ADAPTER R/3 ADAPTER XI ADAPTER GROUPWARE ADAPTER BW ADAPTER.
FOLLOWING IS SIMILAR TO R/3 ADAPTER ON ECC SYSTEM (1) RFC CONNECTION PLUG IN SYSTEM INTEGRATOR IDOC MODELLER.
MINIMUM STEPS TO BE COMPLETED ON CRM SYSTEM FOR ECC INTEGRATION (3) CREATE AN RFC DESTINATION CHECK ALL THE NET WORK CABLE CONNECTIONS MAINTAIN TABLE CRMCONSUM MAINTAIN TABLE CRMRFCPAR MAINTAIN THE SITE WITHIN ADMINISTARION CONSOLE.
LIST THE VARIOUS MIDDLEWARE LOAD OBJECTS (3) BUSINESS OBJECTS ITEM OBEJCTS CONDITION OBJECTS CUSTOMIZING OBJECTS TRANSACTION CATEGORY.
A CUSTOMER DOES NOT WANT TO TRANSFER ALL THE DATA FROM ECC SYSTEM TO CRM DUE TO VARIOUS REASONS. HOW CAN THIS BE MADE POSSIBLE (2) FILTERS WOULD BE SET ON CRM SYSTEM TO REDUCE THE DATA VOLUME BETWEEN ECC BACKEND AND CRM FILTERS WOULD BE SET ON ECC SYSTEM TO REDUCE THE DATA VOLUME BETWEEN ECC BACKEND AND CRM FILTER OPTIONS ALLOW TO KEEP THE ECC RELEVANT DATA WITHIN ECC SYSTEM ONCE THE DATA TRANSFER IS ACTIVE TI NOT POSSIBLE TO CONTROL THE DATA FLOW, ALL THE DATA IS TRANSFERED.
FOLLOWING ARE TRUE WITH REGARD TO MESSAGING BDOCS (2) MBDOC CONSISTS OF TWO PARTS CALSSICAL PART AD EXTENSION PART WHICH ARE MANDATORY EXTENSION PART ONLY EXISTS FOR MESSAGING BDOCS CLASSIFICATION PART IS MODELLED WTIH BDOC MODELER THE EXTENSION PART IS USED RECEIVER DETERMINATION.
FOLLOWING ARE POSSIBLE FOR MBDOCS (3) TWO SIMPLE REPLICATION TYPES ARE POSSIBLE SIMPLE INTELLIGENT AND BULK BULK REPLICATION CAN HAVE 'N' NUMBER OF REPLICATION OBJECTS ASSIGNED TO IT A SINGLE BDOC THE RATIO OF SUBSRIPTIONS TO VARIOUS SITES FOR EITHER REPLICATION IS 1:N IN SIMPLE BULK REPLICATION EVERYONE GETS EVERYTHING OR NOTHING.
THE FOLLOWING ARE TRUE ABOUT DELTA LOADS (3) DELTA LOADS ARE ALWAYS ACTIVATED BEFORE INTIAL LOADS ARE PERFORMED DELTA LOADS ARE ALWAYS ACTIVATED AUTOMATICALLY AFTER SUCCESSFUL INITIAL LOAD DELTA LOADS CAN BE DEACTIVATED EITHER IN CRM OR IN R/3 CHECK FOR AN ACTIVE DELTA LOAD IN TBE31 IN R/3.
WHEN IS MASS DATA CREATED (3) IF A FIELD MUST BE CHANGED IN ALL THE BUSINESS PARTNERS IF CONDITION OBJECTS ARE TO BE UPDATED IF PRICING CONDITIONS ARE UPDATED IF ALL THE MATERIAL MASTER RECORDS ARE UPDATED TO THE MOST RECENT STATUS DURING THE INTIAL LOAD OF DATA BETWEEN THE SYSTEMS.
LIST THE STANDARD FORMATS USED IN DATA TRANSFER USING XIF ADAPTER (2) XML,SOAP BDOC ALE, IDOC MBDOC, SBDOC.
WHICH STATEMENTS ARE CORRECT FOR STATUS MANAGEMENT (3) IT'S CONTROLLED BY STATUS PROFILE YOU MUST ASSIGN AT LEAST ONE OBJECT TYPE TO THE STATUS PROCEDURE SYSTEM STATUS CAN BE CONTROLLED BY SYSTEM PROFILE WHICH CAN NOT BE MODIFIABLE USER STATUS IS SET INTERNALLY BY THE SYSTEM HEADER STATUS IS INDEPENDENT OF ITEM STATUS EXCEPT IN CASE OF STATUS COMPLETED.
BUSINESS ACTIVITY AND TASK HAVE THE FOLLOWING IN COMMON (3) NEEDS A SPECIFIC DATE CAN INCLUDE A CUSTOMER HAVE ORG DATA PRODUCTS ARE MAINTAINED BOTH CAN BE EITHER PUBLIC OR PRIVATE.
FOLLOWING ARE TRUE FOR TEXT DETERMINATION (3) YOU DEFINE THE SOURCE TEXT OF TEXT TYPES WITHIN ACCESS SEQUENCE THE TEXTS ARE AUTOMATICALLY DETERMINED IN A DOCUMENT OR CAN BE ENTERED TEXTS CAN'T BE MADE MANDATORY AND ONCE DETERMINED THEY CAN NOT BE CHANGED CAN BE ASSIGNED TO TRANSACTION TYPE AND ITEM CATEGORIES TEXTS ARE ALWAYS NEEDS TO BE ENTERED MANUALLY.
EACH CLASSIFICATION CATEGORY CAN CONSIST OF (1) 5 CRITERIA UN LIMITED NUMBER OF CRITERIA 1 CRITERIA ONLY THERE IS NO RELATION BETWEEN CATEGORY AND CRITERIA.
WHAT IS TRUE ABOUT DEFINING ROLE EXCLUSION GROUPS(REG) FOR AN  ACCOUNT LIFE CYCLE (3) YOU MUST DEFINE ONLY ONE ROLE EXCLUSION GROUP WHEN USING LIFE CYCLE STAGES DEFAULT REG USED FOR LIFE CYCLE STAGE MANAGEMENT IS THE FIRST YOU CAN'T CUSTOMIZE THE REG THAT SHOULD BE USED FOR THE STAGES OF THE BP LIFE CYCLE WE DEFINE A BRIDGE BETWEEN ROLES AND THE ALLOWED SEQUENCE OF LIFE CYCLE STAGES, BUT CANT PREVENT BP MOVING TO EARLIER STAGE.
WHEN WE DOWNLOAD PRODUCTS FROM ECC TO CRM FOLLOWING IS THE PREREQUISITE (1) DEFINITION OF BASE HIERARCHIES IN CRM DEFINITION OF PRODUCT TYPES IN CRM DEFINITON OF MATERIAL TYPES IN ECC THERE ARE NO PREREQUISITES WE CAN FREELY DOWNLOAD PRODUCTS.
THE SAP BUSINESS SUITE CONSISTS OF THE FOLLOWING SOLUTIONS (3) ERP APO SCM CRM MDM.
MOBILE CLIENTS ARE CONNECTED TO THE CRM SERVER THROUGH (1) SATELLITE SYSTEMS COMMUNICATION STATION NETWORK SYSTEMS ERMS.
FOLLOWING ARE THE SOURCES FOR CUSTOMER SEGMENTAION (3) BW QUERY ELM INFOSETS EXTERNAL MARKETING ORGANIZATIONS MARKETING ATTRIBUTES.
WHAT ARE THE WEB CHANNEL CAPABILITIES IN SAP CRM (4) E-SERVICE E-MARKETING E-COMMERCE WEB CHANNEL ANALYTICS E-SALES.
WHICH ARE THE GROUPWARE SOLUTIONS SUPPORTED BY SAP CRM (2) MICROSOFT OUTLOOK 2003 AND 2007 MICROSOFT OUTLOOK ANY VERSION LOTUS NOTES 6.5 AND 7.0 LOTUS ALL THE VERSIONS.
THE CUSTOMER INTERACTIONS FOR ALERTS & SCRIPTS ARE HANDLED IN (1) INTENT DRIVEN INTERACTION INTERACTION CENTER SOLUTION MANAGER IPC.
A COMPANY'S ASSETS CAN BE BEST REPRESENTED AND MAINTAINED (1) INSTALL BASE COMPONENT INDIVIDUAL OBJECT PRODUCT COMPONENT TEXT COMPONENET.
THE TOOL USED FOR GUIDING IMPLEMENTATION OF CRM (1) ASAP RUN SAP MIDDLEWARE SOLUTION MANAGER.
AN IMPLEMENTATION IS PLANNED INTO MULTIPLE PHASES WITH VARIOUS MODULES BEING IMPLEMENTED AT DIFFERENT TIME PERIODS. INTIALLY ERP IS TO BE IMPLEMENTED AND LATER CRM IN THIS SCENARIO IF THE SOLUTION MANAGER IS TO BE IMPLEMENTED THE FOLLOWING IS TRUE (1) SOLUTION MANAGER CAN BE IMPLEMENTED WHEN EVER IT IS NEEDED IT DOES NOT IMPACT THE PROJECT SOLUTION MANAGER SHOULD BE IMPLEMENTED IN THE BEGINNING OF THE IMPLEMENTATION WHICH WOULD BE TO GREAT ADVANTAGE OF PROJECT SOLUTION MANAGER IS NOT REQUIRED AS IT WOULD BE HINDRING THE PROJECT TO A GREAT EXTENT SOLUTION MANAGER IS NOT A RIGHT TOOL FO RTHIS IMPLEMENTATION.
HOW DO WE ACHIEVE REPORTING IN CRM WITHOUT BW (1) INTERACTIVE REPORTING INTERACTION REPORTING NOT POSSIBLE INTEGRATION REPORTING.
PERIODIC EXECUTION OF SERVICE ORDERS IS POSSIBLE THROUGH (1) SERVICE ORDERS SERVICE CONTRACTS SERVICE PLANS SERVICE CONFIRMATION.
PROCESSING SERVICE ORDERS RELATING TO THE SERVICE CONTRACT AT ITEM LEVEL IS MONITORED BY (1) SERVICE LEVEL AGREEMENTS SERVICE COTNRACTS SERVICE ORDERS SERVICE REQUESTS.
SERVICE CONTRACTS CONSIST/CONTROL THE FOLLOWING (3) PRICE AGREEMENTS SCHEDULE LINES BILLING PLANS COSTS CO & BW INTEGRATION.
FOLOWING IS NOT FREELY CUSTOMIZABLE WITHIN THE CRM SYSTEM IN TRANSACTION PROCESSING (1) TRANSACTION TYPE ITEM CATEGORTY DETERMINATION TRANSACTION CATEGORY ITEM USAGE ITEM CATEGORY GROUP.
A COMPANY WITH LIMITED BUDGET PLANS TO IMPLEMENT CRM SOLUTION. THEY ARE ALREADY WORKING WITH ECC. TO RESTRICT THE USAGE OF RESOURCES AND COSTS, WHICH OF THEFOLLOWING FUNCTIONALITIES WITHIN ERP SYSTEM SHOULD BE RETAINED (2) LOGISTICS SERIVICE MARKETING SALES.
WHICH OF THE FOLLOWING ARE THE MAIN USES OF ACCOUNT HIERARCHIES (2) REPORTING WORK FLOW AUTHORIZATIONS PRICING BILLING.
WHAT ARE THE STEPS TO ENHANCE PRODUCT STRUCTURES IN CRM (3) PRODUCT HIERARCHIES INDIVIDUAL OBJECTS SET TYPES INSTALL BASE PRODUCT CATEGORIES.
WHAT ARE THE VARIOUS SOURCES FOR ORGANIZATIONAL MODEL WITHIN CRM (2) HCM ORGANIZATIONAL STRUCTURE PURCHASING STRUCTURE WITHIN ECC SYSTEM SALES STRUCTURE WITHIN ECC COMPANY CODE STRUCTURE IN FI ENVIRONMENT.
FOR A FOLLOW UP TRANSCATION TO BE CREATED FOLLOWING ARE THE CUSTOMIZING ACTIVITIES (3) COPY CONTROLS BETWEEN TRANSACTION TYPES COPY CONTROLS BETWEEN ITEM CATEGORIES COPY CONTROLS BETWEEN TRANSACTIONS ARE NOT REQUIRED ITEM CATEGORY DETERMINATION THROUGH COPY CONTROL.
WHICH OF THE FOLLOWING ARE TRUE FOR PRODUCTS (2) IN ORDER TO MAINTAIN RELATIONSHIPS WITHIN THE PRODUCTS THEY ARE EXPLICITLY NEEDS TO BE ASSIGNED FOR CATEGORY SET TYPES ASSIGNED TO A CATEGORY CAN BE DELETED SET TYPES ENABLE US TO PERFORM DETAIL MODELING OF THE PRODUCTS AND OBJECTS IN THE CRM SYSTEM CREATION OF ATRIBUTES RESULTS IN CREATION OF DATABASE TABLES, ABAP DICTIONARY OBJECTS, FUNCTION GROUPS, FUNCTION MODULES ETC.
WHAT IS THE SEARCH STRATEGY USED TO SEARCH PARTNERS IN A TRANSACTION TYPE (1) PARTNER DETERMINATION PROCEDURE ACCESS SEQUENCE PARTNER FUCNTION CONDITION TECHINQUE.
IMMEDIATELY, WHEN SAVING, SELECTION REPORT ARE CUSTOMIZED THROUGH WHICH FIELD UNDER ACTION PROCESSING (1) PROCESSING TIMES ACTION MERGING PROCESSING TYPES PARTNER DEPENDANCE.
WE CAN USE FOLLOWING TO SET THE STATUS OF A QUOTATION TO 'COMPLETED' ONCE THE VALIDITY OF THE QUOTATION ENDS (1) WORK FLOW STATUS PROFILE EVENTS ACTIONS.
IPC CONSISTS OF THE FOLLOWING (3) TAX TRANSACTION ENGINE SALES PRICING ENGINE DATA MODELLER SALES CONFIRATION ENGINE PPF.
WITH REGARD TO THE BUSINESS ROLE ASSIGNMENT FOLLOWING ARE TRUE (2) MULTIPLE BUSINESS ROLES CAN BE DIRECTLY ASSIGNED TROUGH POSITION WITHIN THE ORG  MODEL FOR A SINGLE USER MUTIPLE BUSINESS ROLES FOR A SINGLE USER IS NOT POSSIBLE IF A BUSINESS ROLE IS ASSIGNED THROUGH SU3 THIS WILL PRECEED THE ORG MODEL ASSIGNMENT ALWAYS BUSINESS ROLE ASSIGNMENTS WITHIN THE ORG MODEL WILL PRECEED EVERY OTHER CONFIGURATION.
WHICH ARE THE STANDARD ROLES DELIVERED WITH CRM 2007 (3) SALESPRO MARKETPRO CHANNELMANAGER IC_SSC_AGENT PARTNEREMPLOYEE.
IN A CRM 2007 IMPLEMENTATION THEY HAVE NOT BUDGETED FOR SECURITY AND AUTHORIZATIONS. THE CUSTOMER IS WORRIED DUE TO THE USAGE OF NEW UI VARIOUS BUSINESS ROLES NEEDS TO BE MAINTAINED AND THE TIMELINES AND BUDGET DO NOT PERMIT  A THOROUGH TRAINING OF THE TEAM WHICH OF THE FOLLOWING CAN RELIEVE THE FEAR OF THE CUSTOMER (1) BUSINESS ROLES AND PFCG ROLES ARE DIFFERENT AND IT IS NOT POOSIBLE WITHOUT PROPER TRAINING BUSINESS ROLES ARE JUST AN EXTENSION OF PFCG ROLES AND DOES NOT REQUIRE EXTENSIVE TRAINING PFCG ROLES ARE ASSIGNED TO THE BUSINESS ROLES, THUS NO SPECIFIC TRAINING IS REQUIRED TO AS THEY WOULD USE THE SAME PFCG ROLE WE MSUT NEED ENOUGH TIME TO TRAIN THE SECURITY TEAM, HENCE POSTPONE THE GOLIVE DATE.
WHICH OF THE FOLLOWING AREAS ARE INTEGRATED WITH TPM (3) SAP SCM TRADE FUNCD MANAGEMENT APO SAP ERP SAP SEM.
DESIGN LAYER CUSTOMIZING IS USED FOR ACHIEVING THE FOLLOWING (3) TO CHANGE THE FIELD LABLE IN EVERY VIEW WHERE IT APPEARS TO REDESIGN THE UI TO ANY REQUIREMENT TO CHANGE AN INPUT FIELD TO A DROP DOWN FIELD WHERE IT APPEARS INFLUENCE THE FIELD VISIBILITY TO BRING NEW COLORS TO THE UI.
THE INFORMATION IN AN ASSIGNMENT BLOCK CAN BE DISPLAYED IN THE FOLLOWING FORMATS (3) FORMS VIEW HIERARCHIES GRAPHS TABLES.
WHICH OF THE FOLLOWING CHECK ARE SUPPORT FOR AVAILABILITY CHECK (3) AVAILABILITY CHECKOF THE PRODUCTS IN SCM RULES BASED AVAILABLILITY CHECK WITHIN CRM RULES BASED AVAILABLILITY CHECK WITHIN SCM AVAILABILITY CHECK IN SAP ERP AVAILABILITY CHECK IN EXTERNAL SYSTEM.
SAP MOBILE ENGINE IS BASED ON THE FOLLOWING OPEN INDUSTRY STANDARDS (2) JAVA I-CALENDER EXTENSIBLE MARKUP LANGUAGE HTML BSP.
FOLLOWING ARE THE STANDARD EXTERNAL TOOLS FOR BUSINESS ADDRESS MANAGEMENT (3) POSTAL VALIDATION CHECK FOR DUPLICATES ZIP CODE VALIDATION ERROR TOLERANT SEARCH DATA MANAGEMENT.
A CUSTOMER HAS A REQUIREMENT THAT THEIR EMPLOYEES SHOULD BE ABLE TO ACCESS THE INTERNET WEBSITE OF THE CUSTOMER FREQUENTLY WHILE WORKING. AS A CONSULTANT WHAT FEATURE OF THE CRM WEB UI WOULD YOU USE TO SATISFY THE REQUIREMENT? (1) FUNCTIONAL PROFILE TECHNICAL PROFILE DIRECT LINK GROUPS OVERVIEW PAGE.
A CUSTOMER HAS A REQUIREMENT THAT WHEN THE EMPLOYEES LOG OFF FROM THE CRM SYSTEM, WWW.SAP.COM NEEDS TO BE OPENED IN THE BROWSER WINDOW. WHICH UI CUSTOMIZING CAN BE USED TO ACHIEVE THE SAME? TECHNICAL PROFILE FUNCTIONAL PROFILE URL LINKS TRANSACTION LAUNCHER.
WHERE DO YOU CONFIGURE WHETHER CHANGE DOCUMENTS ARE REQUIRED OR NOT (1) ITEM CATEGORY TRANSACTION TYPE COPY CONTROL TRANSACTION CATEGORY TEXT DETERMINATION PROCEDURE.
ACTIVITIES CAN BE MONITORED AND EXECUTED THROUGH (1) ACTIVTY MONITOR ACTION MONITOR SAP LIST VIEWER FUCNTIONALITY REPORTING ACTIONS.
WHAT ARE THE COMPONENTS OF A MOBILE CLIENT (2) SCE SPE IPC COMMUNICATION STATION PC.
WHICH OF THE FOLLOWING IS TRUE FOR MDM AND CRM (1) BUSINESS PARTNERS WOULD BE CREATED IN MDM AND RFC CALL WOULD BE MADE FROM CRM TO ACCESS THE BUSINESS PARTNER BILLING DOCUMENTS WOULD BE STORED IN MDM BUSINESS PARTNERS AND PRODUCTS ARE CENTRALLY STORED IN MDM ALL THE MASTER DATA OBJECTS AND TRANSACTIONS ARE STORED IN MDM.
A STUDENT IN CRM CLASS IS COMPLAINING THAT HIS MENU ENTRIES AND OPTIONS ARE CHANGING EVERY DAY WHEN HE LOGS IN. WHAT IS THE REASON (1) CHANGES ARE MADE TO HIS UI SCREEN USING UI CONFIUGURATION TOOLS AS THE SAME BUSINESS ROLE IS ASSIGNED TO ALL THE PARTICIPANTS ANY CHANGES BY ONE ARE REPLICATED TO ALL MAY BE SOME OTHER STUDENTS IS LOGGING IN WITH HIS PASSWORD AND CHANGING THEM THE SYSTEM IS GETTING REFRESHED EVERY DAY AND MOVING BACK TO STANDARD SETTINGS.
THERE ARE TWO GROUPS IN A COMPANY END USER GROUP AND TESTING GROUP. MOST OF THE TIME THE END USER GROUP WOULD BE WORKING WITH ONE ROLE. HOWEVER, TESTING GROUP KEEPS MOVING BETWEEN VARIOUS DIFFERENT ROLES TO TEST DIFFERENT FUNCTIONALITIES. HOW WOULD THIS BE MADE POSSIBLE (1) END USER GROUP WOULD BE PROVIDED AUTHORIZATION TO SU01 TO CHANGE THEIR ROLES END USER GROUP WOULD BE PROVIDED AUTHORIZATION TO BSP APPLICATION TO CHANGE THEIR ROLES TESTING GROUP WOULD BE PROVIDED AUTHORIZATION TO SU01 TO CHANGE THEIR ROLES END USER AND TESTING GROUPS ARE ASSIGNED TO SPECIFIC REQUIRED POSITIONS WITHIN THE ORG MODEL.
A COMPANY USING PORTAL, AND USERS ARE PROVIDED ACCESS THROUGH PORTAL ROLES. PRESENTLY THE COMPANY IS IMPLEMENTING CRM WITH NEW UI. WHAT PORTAL STATEGY YOU WOULD SUGGEST AS A CRM CONSULTANT (1) ALL THE USERS WITHIN THE ORGANIZATION ARE PROVIDED ACCESS THROUGH PORTAL FOR SECURITY REASONS ALL THE USERS WOULD BE ASSIGNED BUSINESS ROLES IN CRM AND ACCESS PROVIDED TROUGH PORTAL ONLY CRM USERS WOULD BE ASSIGNED TO THE BUSINESS ROLES AND LINKS PROVIDED THROUGH PORTAL TO ACCESS THE SYSTEM CRM UI CAN NOT BE LAUNCHED THROUGH PORTAL.
INTIAL LOAD AND DELTA LOAD ARE CONTROLLED BY  FROM ERP TO CRM (1) FILTER OPTIONS OBJECT MANAGEMENT INITAL AND DELTA LOAD DIMA.
WHAT ARE THE STEPS INVOLVED TO RESOLVE ERRORS OR MISSING DATA  DURING REPLICATION TO ERP FROM CRM (3) CHECK THE MIDDLEWARE TRACE INFORMATION CHECK THE IN BOUND QUEUE IN ERP CHECK TABLE BDOC_TRACK IN ERP SYSTEM CHECK IN BOUND QUEUE OF THE CRM SYSTEM CHECK THE BDOC_TRACK TABLE IN CRM.
WHICH ARE THE COMPONENTS POSSIBLE WITHIN THE NAVIGATION BAR (2) URL LINKS TRANSACTIONS IN THE OTHER SYSTEMS CONFIGURATION TOOL PERSONALIZATION BUTTON.
WHICH OF THE BELOW CONTENT CAN BE INFLUENCED USING BUSINESS ROLES (3) ENTRY PAGE CONTENT SECURITY CONCEPTS DESIGN LAYER AUTHORIZATIONS NAVIGATION BAR.
WHICH OF THE FOLLOWING WILL INFLUENCE UI CONFIGURATION FROM UI WORKBENCH (3) COMPONENT USAGE NAVIGATION BAR CONFIGURATION KEY APPLICATION SPECIFIC PARAMETERS LIKE OBJECT TYPE AND OBJECT SUBTYPE BP CATEGORY.
WHAT ARE THE VARIOUS REPOSITORY OBJECTS CREATED BY EEWB (3) DATA ELEMENT FOR EACH FIELD ADDITIONAL ASSIGNMENT BLOCK ON UI WHERE THE FIELD NEEDS TO BE DISPALYED CUSOTMER INCLUDE STRUCTURE CHECK TABLE FOR FIELDS BAPI'S.
WHICH OF THE FOLLOWING CAN BE MADE POSSIBLE USING PRICING PROCEDURE (3) WHCIH CONDITION TYPES ARE MANDATORY WHERE TO PALCE SUBTOTALS WHICH CONDITION TABLE NEEDS TO BE ACCESSED WHICH SEQUENCE THE CONDITION TYPES NEEDS TO BE DETERMINED IN A TRANSACTION WHICH PROCEDURE IS USED WITHIN A TRANSACTION TYPE.
WHICH BP ROLE SHOULD BE ASSIGNED TO THE BUSINESS PARTNER OF TYPE ORGANIZATIO TO BE USED IN THE BILLING (1) SOLD TO PARTY BILL TO PARTY BILLING UNIT PAYER CUSTOMER.
BILLING BLOCK IS CUSTOMIZED THROUGH (2) VIA TRANSACTION TYPE BILLING STATUS VIA BUSINESS TRANSACTION ITEM BILLING STATUS VIA BILLING TYPE VIA BILLING ITEM CATEGORY.
WHAT BUNDLES THE CONDITION TABLES AND CONDITON TYPES FOR CONDITION MAINTENANCE(1) CONDITION GROUP CONDITION MAINTENANCE GROUP PRICING PROCEDURE CONDITION EXCLUSION SUPPLEMENTARY CONDITION TYPES.
IN A BUSINESS SCENARIO YOU HAVE TO SELECT THE BEST POSSIBLE PRICE FOR A CUSTOMER, WHAT TECHINQUE IS USED (1) CONDITION TECHNIQUE CONDITION EXCLUSION EXCLUSION GROUPS SUPPLIMENTARY CONDITIONS.
WHAT IS TRUE ABOUT THE SCRATCH PAD (2) FIX BUTTON AT THE TOP TO TRIGGER THE SCRATCH PAD CONVERSATION WILL BE SAVED ONCE THE INTERACTION ENDS TEXT IN THE SCRATCH PAD WILL BE IMPORTED ONLY TO  SERVICE AND SALES ORDERS AGENT CAN WRITE WHEN EVER HE WANTS DURING THE INTERACTION.
A CUSTOMER WANTS TO CREATE A NEW ACTIVITY "FAIR TRADE" AS A FOLLOW UP FOR A LEAD. WHAT STEPS NEED TO BE DONE (2) A NEW TRANSACTION TYPE  WITH THE LEADING BUSINESS CATEGOR' ACTIVITY " HAS TO BE DEFINED CREATE THE COPY CONTROL FOR THE ACTIVITY MAINTAIN THE  GOAL, CATEGORY , PRIORITY, DIRECTION ITEM CATEGORY DETERMINATION HAS TO BE SET.
FOLLOWING IS TRUE ABOUT CONDITION TECHNIQUES (1) ACCESS SEQUENCE IS ASSIGNED TO CONDITION TYPE CONDTION TABLE IS ASSIGNED TO  CONDITION TYPE CONDITION TYPE IS ASSIGNED TO CONDITION TABLE CONDITION TABLE IS ASSIGEND TO PRIOCING PROCEDURE ACCESS SEQUENCE IS ASSIGNED TO CONDITON TABLE.
FOLLOWING IS TRUE ABOUT MIDDLEWARE FILTER SETTINGS (1) FILTER SETTING IS DONE IN CRM AND MANUALLY SYNCRONISED WITH ECC FILTER SETTING IS DONE IN CRM AND AUTOMATICALLY SYNCRONISED WITH ECC FILTER SETTING IS DONE IN ECC AND AUTOMATICALLY TRANSFERRED TO CRM FILTER SETTINGS CAN BE DONE ONCE DURING THE IMPLEMENTATION PROJECT.
WHAT ARE THE TOOLS USED FOR AGENT GUIDANCE (2) IDI SCRATCH PAD INTERACTIVE SCRIPTING WORKFLOWS.
WHICH OF THE FOLLOWING CAN BE SUPPORTED BY A FIELD APPLICATION EXECUTIVE IN OFFLINE MODE (3) CREATION OF SALES ORDER AND QUOTATION CALENDER MAINITAINANCE PRODUCT AVAILIBILITY PRICING AND DISCOUNTS.
WHICH ARE THE DOCUMENTS  WHICH DESCRIBE THE SERVICE FUNCTIONALITY(2) SERVICE NOTIFICATION SERVICE CONFIRMATION SERVICE ORDER SERVICE DELIVERY.
IF U WANT TO NOTIFY A USER ABOUT THE ERROR MESSAGES DURING THE REPLICATION, WHERE CAN THIS BE CONFIGURED (1) BDOC MODELER  MIDDLEWARE TRACE ERROR HANDLING SERVICE QRFC MONITORING.
WHICH OF THE FOLLOWING ARE TRUE ABOUT MDM.(2) IN A SINGLE SYSTEM, IT CREATES BILL OF MATERIALS AND DISTRIBUTES TO THE OTHER SYSTEMS IT UNIFIES ALL THE MASTER DATA FROM DIFFERENT SYSTEM IT IDENTIFIES ALL THE SYSTEM WITH DIFFERENT NUMBERS, BUT OF SAME FUNTION IT HELPS TO CREATE MASTER IN CRM ONLY, AND THEN TRANSFER TO OTHER SYSTEMS.
WHICH OF THE FOLLOWING IS TRUE (1) CAMPAIGN CAN BE EXECUTED INDEPENDLY ONLY MARKETING ELEMEMTS  ARE USED TO STRUCTURE THE MARKETING PLAN CAMPAIGN HAS TO BE ATTACHED TO A MARKETING PLAN MARKETING PLAN IS NOT MANDATORY FOR DESIGNING THE MAREKTING PLAN.
A COMPANY WANTS TO USE MAREKTING ATTRIBUTES FOR CREATING A TARGET GROUP, WHICH OF THE FOLLOWING IS BEST SUITED(1) BI INFOCUBE INFOSETS CUSTOMER FACT SHEET MARKETING ATTRIBUTE SET.
A MIDDLEWARE ADAPTER OBJECT CONSISTS OF(1) MORE THAN ONE DATABASE TABLE  ONLY ONE DATABASE TABLE ONE OR MORE THAN ONE DATABASE TABLE  DOES NOT CONTAINS ANY DATABASE TABLE.
WHICH OF THE FOLLOWING CAN BE DIRECTLY ASSIGNED TO THE NAVIGATION BAR(2) DIRECT LINK  GROUPS FUNCTION PROFILE WORKCENTER WORKCENTER PAGES.
WHICH OF THE FOLLOWING ARE TRUE ABOUT IC MANAGER ROLE(2) INTERACTION STATISTICS IN REAL TIME CAN BE TRACKED DISPLAY OF  AGENT VOULME  AND ACTIVITY STATUS CANNOT IDENTIFY THE SUDDEN TRENDS  OR POTENTIAL EMERGENCIES.
THE CUSTOMER HAS PLACED AN ORDER IN SAP CRM. WHICH SYSTEM ENSURES THAT THE ORDER  CAN BE FULFILLED?(1) SAP CRM SAP SCM SAP PLM SAP SRM.
OF THE FOLLOWING SCENARIOS, WHAT IS RIGHT ABOUT USER ACCESS IN UI? (1) BUSINESS USERS CAN BE GIVEN SAP GUI ACCESS AND ADMIN USERS CAN BE GIVEN UI BUSINESS USERS CAN BE GIVEN UI ACCESS AND ADMIN USERS CAN BE GIVEN SAP GUI BUSINESS USERS CAN BE GIVEN UI ACCESS AND ADVANCED USERS CAN BE GIVEN SAP GUI BUSINESS USERS AND ADVANCED USERS CAN HAVE UI ACCESS.
WHAT IS TRUE ABOUT BUSINESS ROLES(1) BUSINESS ROLES DECIDE WHICH NUMBER RANGE THE SYSTEM PICKS UP DURING THE DATA TRANSFER FROM CRM TO ECC A BUSINESS ROLES DEPICTS THE FUNCTIONS A PARTNER CAN PLAY WITHIN AN ORGANIZATION THE BUSINESS ROLES CAN BE FREELY DEFINED AS PER THE BUSINESS REQUIREMENT USING THE BDT TOOLSET THE BUSINESS ROLE INFLUENCE THE HEADER FIELDS.
WHICH FIELD DETERMINES THE TRANSFER OF BUSINESS PARTNER FROM CRM TO ERP AND VICE VERSA (1) GROUPING CLASSIFICATION BP EXCLUSION ROLE GROUP BDT.
YOU HAVE ENCOUNTERED AN ERROR IN BP MASTER DATA DURING INITIAL LOAD FROM ERP TO CRM. WHAT STEPS WILL YOU FOLLOW TO ANALYZE THE ERROR?(2) CHECK SUBSCRIPTIONS IN ADMIN CONSOLE CHECK QUEUES IN SMOHQUEUE CHECK RFC CONNECTIONS CHECK THE NUMBER RANGE ASSIGNMENT IN BOTH CRM AND ERP.
THE REPLICATION MODELING IS DONE IN(1) ADMIN CONSOLE ADAPTER OBJECT USING FILTERS BDOC MODELER.
THERE ARE PRE-DEFINED INITIAL LOADS FOR CUSTOMIZING OBJECTS IN CRM FROM ERP. TO RESTRICT THE DATA WHICH OF THE FOLLOWING IS POSSIBLE(1). FILTER SETTINGS DONE IN ERP FILTER SETTINGS DONE IN CRM AND SYNCHRONIZED IN ERP AUTOMATICALLY FILTER SETTINGS DONE IN CRM AND SYNCHRONIZED IN ERP MANUALLY FILTERING IS NOT POSSIBLE AND UNWANTED DATA HAS TO BE DELETED FROM CRM AFTER DOWNLOAD.
YOU WANT TO REDUCE THE DATA LOAD IN SOME BUSINESS OBJECT SUCH AS BP AND SALES ORDER FROM ERP TO CRM(1) APPLY FILTERS IN ADAPTER OBJECTS APPLY FILTERS IN ADMIN CONSOLE APPLY FILTER IN ERP CREATE A NEW CUSTOM TABLE R/3 AND COPY ONLY RELEVANT DATA. THIS WOULD HELP IN A SPEEDY TRANSFER.
WHAT ARE THE FEATURES OF ACCOUNT HIERARCHIES(2) PRICING WORKFLOW AUTHORIZATION REPORTING.
WHAT IS TRUE ABOUT ORGANIZATION MODEL ?(1) THERE CANNOT BE MORE THAN 5 LEVELS IN ORG MODEL ORG. ELEMENT CAN HAVE THE VALIDITY PERIOD ATTACHED. DEFINE ORG DATA PROFILE AND ASSIGN IT TO ORGANIZATION DETERMINATION RULES.THESE RULES DEFINED NEED TO BE ASSIGNED TO A T.TYP THE CRM ORG MODEL CAN HANDLE MATRIX STRUCTURES WHICH WEREN'T POSSIBLE IN ECC.
WHAT ARE TRUE IN PARTNER PROCESSING? (2) BP ROLES MIRROR THE PARTNER FUNCTION WITHIN A BUSINESS TRANSACTION. PARTNER PROCESSING HELPS IN TRANSFERRING OF DATA BETWEEN TWO TRANSACTIONS PARTNER PROCESSING IS A CUSTOMIZING OPTION AVAILABLE IN ANY TRANSACTION TYPE AND IS AVAILABLE ONLY AT HEADER LEVEL PARTNER PROCESSING CAN ONLY BE DONE AT ITEM CATEGORY LEVEL.
WHICH OF THE FOLLOWING CAN BE SUPPORTED BY A FIELD APPLICATION EXECUTIVE IN OFFLINE MODE (3) PRICING / DISCOUNTS CREATION OF QUOTATIONS CALENDAR MAINTENANCE CREATION OF OUTBOUND DELIVERIES.
WE NEED TO SEND A MAIL TO THE CONCERNED PERSON ABOUT THE ERROR THAT HAPPENED IN THE MIDDLEWARE, WHILE TRANSFERRING DATA FROM ERP TO CRM. WHERE DO WE DO THAT?(1) ACTIONS ERROR HANDLING SERVICES ICF QRFC.
A NUMBER OF PRODUCTS ARE DISCUSSED DURING CUSTOMER VISIT. WHERE DO WE MAKE A NOTE OF IT (1) ACTIVITY MONITOR ACTIVITY JOURNAL ACTION PROFILE.
AS A MANAGER I NEED TO SEE A REPORT OF THE ACTIVITIES WITHIN MY TEAM AND EXECUTE  ACTIVITIES. WHERE CAN THEY BE TRACKED(1) ACTIVITY REPORT ACTIVITY MONITOR ACTIVITY JOURNAL ACTIVITY MANAGEMENT.
WHICH OF THE FOLLOWING ARE TRUE REGARDING SCRATCH PAD? (2) INTERACTION WITH THE CONTACT IS SAVED AUTOMATICALLY THROUGH SCRATCH PAD, WHEN THE CONVERSATION IS OVER SCRATCH PAD BUTTON POSITION IS FIXED AND CANNOT BE CHANGED AGENT CAN WRITE ON THE PAD ANYTIME DURING CONVERSATION THE DATA IN SCRATCH PAD CAN BE IMPORTED AND EXPORTED.
PRODUCT ACCESSORIES ARE MAINTAINED IN? (1) PRODUCT HIERARCHY PRODUCT MASTER PRODUCT PROPOSALS MAINTAINED IN ERP AND TRANSFERRED ONLY IF REQUIRED.
WHICH OF THE FOLLOWING IS NOT FREELY DEFINABLE FOR PARTNER PROCESSING(1) PARTNER FUNCTIONS ACCESS SEQUENCE PARTNER FUNCTION CATEGORY PARTNERS.
YOU ARE CONDUCTING A SESSION ON CRM MIDDLEWARE AND YOU HAVE ASKED THE CONSULTANTS TO PERFORM THE TASK OF TRANSFERRING THE BUSINESS PARTNER DATA FROM ERP TO CRM. ONE OF THE CONSULTANTS INFORMED THAT HE IS NOT ABLE TO SEE THE DATA AFTER THE INITIAL LOAD TRANSFER, WHAT ARE THE POSSIBLE PLACES YOU WOULD CHECK TO  VIEW THE PROBLEM (3) CHECK BDOC MESSAGE SUMMARY CHECK THE SITE DEFINITION CHECK THE MBDOC MESSAGE SUMMARY CHECK THE INTERNAL NUMBER RANGES BETWEEN THE ERP AND CRM SYSTEM CHECK THE INBOUND QUEUE OF R/3.
A BILLING UNIT IS ASSIGNED TO(1) COMPANY CODE SALES OFFICE SERVICE TEAM.
WHAT IS TRUE ABOUT THE ORG MODEL IN CRM(1) THE VALIDITY PERIODS CAN BE SPECIFIED WHILE DEFINING THE ORG UNITS IN CRM A MATRIX STRUCTURE CAN BE COPIED INTO ORG MODEL THE STRUCTURE OF THE ORG MODEL IN CRM IS SIMILAR TO THAT OF ECC AUTHORIZATION CAN BE ASSIGNED TO THE ORGANIZATION UNITS IN CRM.
SELECT THE OPTIONS BELOW WHICH ARE TRUE ABOUT CRM ANALYTICS (3) IT HELPS IN FORECASTING THAT INTURN HELP TO DISCOVER HIDDEN PATTERNS &USETHISINFORMATIONTOPREDICTRISKSANDOPPORT INMARKET,SALES,SERVICE IT HELPS IN DEFINING GOALS AND COORDINATE RESOURCES TO ACHIEVE THE BUSINESS OBJECTIVES THE CUSTOMER ANALYSIS SCENARIO PROVIDE A COMPREHENSIVE OVERVIEW OF THEIR CUSTOMERS IT HELPS IN VISUALIZING THE PROFITS AND WHICH INTURN CAN BE CARRIED OUT FOR FURTHER ANALYSIS. IT IS BASICALLY A  REPORT WHICH PROVIDES CUSTOMER ACTIVITIES.
WHICH ARE THE STEPS TO BE FOLLOWED IN EXTENDING THE PRODUCT IN CRM(3) DEFINE ATTRIBUTES AND ASSIGN THEM TO SET TYPES DEFINE SET TYPES AND ATTRIBUTES AND ASSIGN HIERARCHIES ASSIGN THE SET TYPES TO THE PRODUCT CATEGORIES ASSIGN THE CATEGORIES TO THE PRODUCT MASTER DATA ASSIGN THE CATEGORY TO THE PRODUCT MASTER HIERARCHY.
WHERE DO YOU DEFINE THE CUSTOMIZING SETTINGS FOR WHICH BILLING NEED TO BE DONE IN CRM AND NOT IN ERP (1) TRANSACTION TYPE LEVEL ITEM CATEGORY LEVEL LEADING BUSINESS TRANSACTION CATEGORY LEVEL MIDDLEWARE ADAPTER.
WHICH IS NOT TRUE ABOUT THE COMPONENT ENHANCEMENT SET(1) THE COMPONENT ENHANCEMENT CAN BE CREATED VIA THE EEWB THE COMPONENT ENHANCEMENT CAN BE MANAGED VIA A BADI THE COMPONENT ENHANCEMENT IS CREATED USING A MAINTENANCE VIEW AND IS SPECIFIC TO  A PARTICULAR CLIENT THE ENHANCEMENT SET ALLOWS THE CUSTOMIZING OF THE STANDARD VIEWS.
YOU ARE A PART OF A DISCUSSION ON MARKETING. WHICH OF THE FOLLOWING POINTS YOU DISAGREE WITH THE PRESENTER? (1) MARKETING PLAN DISCUSSES ABOUT EXECUTION; CAMPAIGN TALKS ABOUT STRATEGIC GOALS MARKETING PLAN DISCUSSES ABOUT STRATEGIC GOALS; CAMPAIGN TALKS ABOUT EXECUTION MARKETING PLAN CONTAINS MARKETING ELEMENTS ASSIGN ONE OR MORE CAMPAIGNS TO MARKETING PLAN.
WHICH OF THE FOLLOWING ARE TRUE (2) A PROFILE CAN BELONG TO ONLY ONE PROFILE SET PROFILE SHOULD ALWAYS CONTAIN TARGET GROUP NO MORE THAN ONE TARGET GROUP CAN HAVE STATUS ACTIVE YOU CAN MOVE PROFILES FROM ONE PROFILE SET TO ANOTHER.
DATA FROM CRM TO EXTERNAL SYSTEMS IS CONTROLLED BY (1) BDOC MODELLER BUSINESS OBJECT MANAGEMENT ADMIN CONSOLE ADAPTERS.
CUSTOMIZING ADAPTER OBJECTS IN CRM CAN HAVE THE FOLLOWING (1) ONE OR MORE DATABASE TABLES ONE DATABASE TABLE TWO DATABASE TABLE MORE THAN ONE DATABASE TABLE.
TECHNICALLY PRODUCT MASTER CONSISTS OF (2) HIERARCHIES FIELD GROUPS SET TYPES ACCESSORIES.
WHAT ARE THE CAPABILITIES OF E-SERVICE (3) COMPLAINTS AND RETURNS MANAGEMENT QUOTATION KNOWLEDGE MANAGEMENT CATALOG MANAGEMENT WORKFORCE MANAGEMENT.
WHAT ARE THE AVAILABLE FUNCTIONALITIES IN THE ROLE OF WEB CHANNEL MANAGER (2) USER MANAGEMENT CATALOG MANAGEMENT PARTNER RELATIONSHIP MANAGEMENT MAINTAIN INTERACTION WITH CUSTOMERS.
WHAT ARE THE CAPABILITIES OF PARTNER CHANNEL MANAGEMENT (2) PRM WEB CHANNEL INDIRECT SALES DIRECT SALES.
WHAT ARE THE POSSIBLE ACITIVITIES THAT AN IC MANAGER CAN PERFORM (2) CREATE CALL LIST ACT AS BRIDGE BETWEEN CUSTOMER AND IC EMPLOYEE RESPONSIBLE FOR SETTING UP IDI FORWARD SCRIPTS.
LIST OUT THE COMMON FUNCTIONALITY BETWEEN A QUOTATION AND SALES ORDER (1) AVAILABILITY CHECK PROBABILITY BUYING CENTER PROJECT GOALS.
HOW BEST CAN YOU REPRESENT YOUR COMPANY'S ASSETS ? (1) INSTALLED BASE COMPONENTS PRODUCT MASTER OBJECT INDIVIDUAL OBJECTS.
HOW DO YOU SCHEDULE PERIODIC SERVICE ORDER EXECUTION IN SERVICE CONTRACTS? (1) SERVICE PLAN SLA SERVICE QUOTATION SERVICE ORDER.
THE PARTNER DETERMINATION IN A TRANSACTION IS MADE MANDATORY WITH THE FOLLOWING SETTINGS (1) A. CHECK MANDATORY FLAG B. SET MINIMUM 1 AND MAXIMUM AS NECESSARY C. SET MINIMUM 0 AND MAXIMUM 1. D. THE PARTNER DETERMINATION IS DONE BOTH AT THE ITEM AND HEADER LEVELAND NO OTHER SETTINGS REQUIRED TO MAKE THE FIELD MANDA.
LIST OUT THE POSSIBLE SOURCES OF A BUSINESS PARTNER (3) EXTERNAL LIST MANAGEMENT INTERNET SELF REGISTRATION ERP SRM PARTNER CHANNEL MANAGEMENT.
LIST OUT DIFFERENT SOURCES AVAILABLE FOR TARGET GROUP SELECTION (2) TPM TOOL BW REPORTS MARKETING ATTRIBUTES DEFINED AS PER MARKETING PLAN INFOSETS EMAIL / SURVEY.
WHAT ARE THE POSSIBLE DATA SOURCES FOR ORG DETERMINATION (2) RESPONSIBILITY ORG DATA PROFILE HCM ORG MODEL.
THE ITEM CATEGORY WITHIN A TRANSACTION CAN BE DETERMINED BY (3) ITEM CATEGORY GROUP ITEM CATEGORY USAGE LEADING TRANSACTION CATEGORY TRANSACTION TYPE.
WHICH OF THE FOLLOWING ARE NOT TRUE WITH REFERENCE TO THE TEXT DETERMINATION (2) A TEXT PROFILE NEED TO BE CREATED BEFORE IT IS ASSIGNED TO A TEXT DETERMINATION PROCEDURE TEXT DETERMINATION PROCEDURE CAN ONLY BE SET FOR HEADER LEVEL AND IF REQUIRED THIS DATA CAN BE COPIED TO ITEM LEVEL CATEGORY THE TEXT MAINTAINED WITHIN A TRANSACTION CAN HAVE A TEXT FILLED AUTOMATICALLY OR IT CAN BE CHANGED A TEXT DETERMINATION PROCEDURE CAN BE ASSIGNED TO A TRANSACTION TYPE.
UI CONFIGURATION TOOL IS USED TO (1) TO RE-ARRANGE THE FIELDS IN VIEW ADDING OF THE CUSTOM FIELDS TO MODIFY FIELD LABELS AND ASSIGN DEFINE NEW TECHNICAL SETTINGS.
LIST OUT THE VARIOUS COMPONENTS OF IPC (2) SPE ITS SPC TTE.
WHAT ARE THE FUNCTIONS OF CUSTOMER ORDER MANAGEMENT (3) EXECUTION OF CREDIT CHECK USER PAYMENT CARDS AVAILABILITY CHECK AUTHORIZATION WORKFLOW.
YOU ARE REQUESTED TO CREATE AN ORG MODEL FOR A COMPANY HAVING SALES AND SERVICE. THE COMPANY HAS ECC. WHICH OF THE FOLLOWING YOU WILL YOU ASK IN THE TEAM MEETING (2) SHOULD WE MAKE A RFC CALL TO ECC TO USE THE CORRESPONDING SALES ORG MODEL. WILL THE SAME ORGANIZATION HANDLE SALES AND SERVICE SHOULD WE USE ECC FOR SALES AS THE ORGANIZATION DATA IT IS ALREADY MAINTAINED AND CREATE ORG MODEL FOR SERVICE EMPLOYEES CRM WHAT WILL BE THE ATTRIBUTE SET TO BE USED FOR THE ORG DETERMINATION.
AN AUDITOR HAS COME TO YOU TO CHECK THE SECURITY OF BUSINESS DATA IN CRM UI, WHICH OF THE FOLLOWING YOU WILL SAY (1) BUNISSESS TRANSACTION ARE CONTROLLED BY AUTHORIZATION PROFILE WHICH IS ASSIGNED TO A BUSINESS ROLE BUSINESS ROLE CONTROLS ALL BUSINESS TRANSACTION AS IT IS ASSIGNED TO AUTHORIZATION PROFILE. THE PFCG ROLE ASSIGNED TO A BUSINESS ROLE CONTROLS THE AUTHORIZATION AND NAVIGATION.THERE ARE NO OTHER SETTINGS REQUIRED CRM AUTOMATICALLY MANAGES THE AUTHORIZATION AS IT COMES UP WITH PREDEFINED BUSINESS ROLES. HENCE NO AUTHORIZATION SETTING.
THE FOLLOWING IS USED TO DEFINE THE SITE TYPE FOR BDOC(1) BDOC MONITOR DOWNLOAD MONITOR ADMIN CONSOLE BDOC MODLER.
THE CUSTOMER WANTS TO HAVE THE FOLLOWING FUNCTIONALITY IN SAP MARKETING, WHICH OF THE FOLLOWING YOU WILL AGREE (1) PROFILE ATTACHED TO MULTIPLE PROFILE SETS MULTIPLE TARGET GROUP ATTACHED TO A PROFILE CREATE CAMPAIGNS WITHOUT ASSIGNING TO ANY MARKETING PLAN A PROFILE SET MUST BE ATTACHED TO A TARGET GROUP.
A CUSTOMER IS HAVING BOTH ERP AND CRM SYSTEMS AND HE DOESN'T HAVE EITHER NETWEAVER 2004 OR ANY OTHER RELATED PRODUCTS HE HAS A QUESTION ON WHETHER IT IS POSSIBLE TO LAUNCH A ERP TRANSACTION TO DISPLAY "BILL OF MATERIALS" IN UI, SO WHICH OPTION DO YOU SUGGEST (1) DEFINE SETTINGS IN TRANSACTION SE80 INSTALL ITS BEFORE PROCEEDING TO ACCESS ANY TRANSACTION TRANSACTION LAUNCHER CUSTOMIZING NAVIGATION BAR PROFILE.
BP NUMBER IS DETERMINED USING(1) BP ROLE BP CATEGORY GROUPING CLASSIFICATION.
WHICH OF THE FOLLOWING STATEMENTS ARE CORRECT WITH RESPECT TO CRM ANALYTICS(3) A. IT REQUIRES ONLY CRM SYSTEM. B. IT GET THE REQUIRED DATA FROM ERP SYSTEM FOR ANALYSIS. C. IT SUPPORT FORECASTING OF CUSTOMER BEHAVIOUR D. IT HAS PERDEFINED CONTENT FOR ANALYSIS.
WHICH OF THE FOLLOWING IS TRUE WRT TO DATA REPLICATION (1) A. DATA REPLICATION IS TO REPLICATE DATA TO THE SITE FROM SUBCRIPTION. B. DATA IS REPLICATED CONSIDERING BLOCK SIZE SPECIFIED IN ADAPTER C. DATA IS REPLICATED AS DEFINED IN THE MBDOC D. DATA IS REPLICATED TO EACH USER OF THE MOBILE CLIENT.
TEXT IS DETERMINED BOTH AT TRANSACTION AND ITEM LEVEL. BUT WHICH TEXT TYPES NEED TO BE USED IN A PARTICULAR TRANSACTION IS DETERMINED USING(1) A. TEXT PROFILE B. BY ASSIGNING TEXT TYPE TO THE TRANSACTION TYPE C. TEXT DETERMINATION PROCEDURE. D. BY ASSIGNING TEXT TYPE TO THE ITEM CATEGORY.
PARTNER FUNCTION IN A BUSINESS TRANSACTION NEED TO BE DETERMINED. WHERE DO YOU CUSTOMIZE TO MAKE IT MANDATORY(1) A. TRANSACTION TYPE B. ACCESS SEQUENCE C. PARTNER DETERMINATION PROCEDURE D. ITEM CATEGORY.
ERP IS ALREADY IMPLEMENTED, NOW WHAT FUNCTIONS IN ERP CAN BE USED BY CRM.(3) A. FINANCIAL ACCOUNTING B. SALES C. CAMPAIGN D. LOGISTICS E. COMPLAINTS MANAGEMENT.
I WANT TO CREATE A TRANSACTION FOR QUOTATION . I HAVE DONE THE REQURIED CUSTOMIZING FOR TRANSACTION TYPE. WHAT OTHER CUSTOMIZATION IS REQUIRED.(1) A. ITEM HEADER CUSTOMIZING. B. ITEM CATEGORY CUSTOMIZING. C. ITEM GROUP CUSTOMIZING D. ITEM LEVEL CUSTOMIZING.
WHICH OF THE FOLLOWING SHOULD BE ASSIGNED TO TRANSCTION TYPE?(1) A. LEADING BUSSINESS TRANSACTION CATEGORY B. TEXT PROFILE C. ITEM CATEGORY SHOULD BE ASSIGNED  TO TRANSACTION D. ITEM GROUP.
WHAT IS TRUE WRT TO ACCOUNT CLASSIFICATION? (1) A. IT CAN HAVE FIXED NO. OF CRITERIA AND ATTRIBUTES. B. IT CAN HAVE FIXED NO. OF CRETERIA AND CANNOT BE ENHANCED. C. EACH CLASSIFICATION CATEGORY CAN CONSIT OF MANY ATTRIBUTES. D. IT CAN HAVE LIMITED ATTRIBUTES.
WHICH OF THE FOLLOWING ARE THE FUNCTIONS OF CRM SALES(2) A. CASE MANAGEMENT B. CONTRACT MANAGEMENT C. CATALOG MANAGEMENT D. ACCOUNT MANAGEMENT.
WHICH OF THE FOLLOWING ARE ONLY USED BY ICWEB AND NOT CRM WEB UI (2) A. CMS B. CRM APPLICATION C. IDI D. IPC.
WHICH OF THE FOLLOWING ARE CONTROLLED BY BUSINESS ROLE DIRECTLY OR INDIRECTLY(3) A. NAV BAR PROFILE B. FUNCTIONAL, TECHNICAL AND LAYOUT PROFILES C. SUBJECT PROFILE D. AUTHORIZATION PROFILES LIKE PFCG.
YOU ARE UPGRADING FROM CRM 5.0. AN AUDITOR HAS TO CHECK ON HOW AUTHORIZATIONS ARE CONTROLLED FOR BUSINESS OBJECTS.(1) A. AUTHRIZATIONS ARE NOT REQURIED FOR BUSSINESS OBJECTS SO WE DO NOT ASSIGN AUTH  PROFILE TO BUSSINESS ROLE. B. AUTHRIZATION SHOULD BE CREATED AND ASSIGN TO THE USER C. BUSSINESS ROLE CONSISTS OF AUTH PROFILE WHICH TAKES CARE OF AUTHRIZATIONS TO THE BUSINESS OBJECTS D. AUTHORIZATIONS CAN BE CONTROLLED USING AUTHORIZED PROFILES.
YOU WANT TO LOAD BUSSINESS DATA FROM R/3 TO CRM. WHAT ACTIONS CAN BE DONE ON THE  CRM SIDE FOR INITIAL LOAD?(3) A. DOWNLOAD MONITOR HAS TO BE CHECKED. B. OBJECT MANAGEMENT IN CRM C. SETTING UP SITE IN ADMIN CONSOLE D. BDOC MONITORING IN R/3. E. SETTING UP FILTERS IN R3AC1.
WHAT FUNCTIONS DO THE ORG MODEL SUPPORT?(3) A. DEFINE THE ORG MODEL AND GENERAL ATTRIBUTES. B. ASSIGN ORG PROFILE TO THE RESPONSIBILITY RULE C. AUTOMATIC DETERMINATION OF RESPONSIBLE ORG UNIT IN BUSSINESS TRANSACTIONS. D. ORG MODEL CAN BE USED TO MANAGE THE INTERNAL EMPLOYEES.
WHAT IS TRUE WRT TO ORG MODEL IF ORG MODEL ALREADY EXIST IN ECC.(1) A. RFC CONNECTION CAN BE ESTABLISHED TO THE ECC SYSTEM AND NEED NOT SETUP ORG STRUCTURE IN CRM B. CAN DEPICT THE MATRIX STRUCTURE C. ORG MODEL IN ECC AND CRM SHOULD BE EXACTLY SAME D. CAN DONWLOAD ORG STRUCTURE FROM ERP BUT NO DELTA LOAD.
CUSTOMER HAS THE ERP SYSTEM. WHAT IS TRUE ABT SALES SCENARIO IN CRM.(3) A. SALES ODER CAN BE RAISED WITH REFERENCE TO THE ERP QUOTATION. B. ERROR FREE SALES ORDER CAN BE DISTRIBUTED TO ERP. C. BILLING SHOULD HAPPEN IN CRM D. DELIVERY CAN HAPPEN IN CRM E. DELIVERY, BILLING SHOULD HAPPEN IN ERP.
THE CUSTOMER IS PLANNING FOR HIRERCHIAL MARKETING STRUCTURE, IN THAT MEETING WHAT WILL YOU AGREE ON (1) A. CAMPAIGN CAN BE CREATED WITHOUT ASSIGNING TO MARKETTING PLAN B. TARGET GROUP HAS TO BE ASSIGNED ON THE MARKETTING PLAN LEVEL C. ONLY MARKETING ELEMENTS SHOULD BE USED FOR MARKETING PLAN D. MARKETING ELEMENT SHOULD CONSIST OF MARKETING PLAN.
WHAT IS TRUE FOR SEGMENT BUILDER(1) A. PROFILE MUST BE ASSIGNED TO THE PROFILE SET B. PROFILE NEED TO BE ASSIGNED TO THE TARGET GROUP C. PROFILE SET CAN HAVE ONLY ONE PROFILE ACTIVE D. PROFILE SET CAN BE ASSIGNED TO MULTIPLE PROFILES.
STRUCTURE OF THE BUSINESS TRANSACTION DEPENDS ON(1) A. ITEM CATEGORY B. TRANSACTION TYPE C. LEADING BUSSINESS CATEGORY D. TRANSACTION PROFILE.
TECHNICALLY, PRODUCT IS A SET OF (1) A. ATTRIBUTES B. SETTYPES C. RELATIONS D. HIERARCHIES.
WHICH OF THE FOLLOWING INTERACTION FUNCTIONS USE PARTNER RELATIONSHIP MANAGEMENT (1) A. WEBCHANNEL B. INTERACTION CENTRE C. PARTNER CHANNEL MANAGEMENT D. CHANNEL MANAGEMENT.
WEB CHANNEL MANAGEMENT HAS THE FOLLOWING FEATURES?(3) A. PARTNER AND BRAND OWNER USE DIFFERNET CRM SYSTEMS B. PARTNER AND BRANDOWNER USE THE CRM WEBCLIENT BUT WITH DIFFERENT ROLE. C. COLLEBRATIVE SELLING D. CHANNEL MANAGER CREATES LEADS AND FORWARDS TO THE SUITABLE PARTNE.
WHAT ARE THE AVAILABLE PROCESSING TYPES IN ACTIONS(3) A. METHODS B. WORKFOLWS C. SMARTFORMS D. MAILS.
DURING INTERACTION MANY TOOLS ARE SUPPORTED FOR THE AGENT. WHICH OF THE FOLLOWING TOOLS BELONG TO AGENT GUIDENCE(2) A. KNOWLEDGE SEARCH B. INTERACTIVE SCRIPTING C. IDI D. SCRATCH PAD.
FUNCTIONS OF THE IC MANAGER(2) A. FORWADING SCRIPT B. RULE CREATION C. IDI D. IC ANALYTICS.
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