Which of the following functional areas come with SAP Sales Cloud? Choose the correct answers. Opportunity Management Lead management Visit Management and execution Groupware Integration Ticket Management.
Administration and configuration functionality is available in an HTML5 User Interface. Determine whether this statement is true or false. True False.
Leads can be: Converted into an Opportunity Converted into a Service Ticket Converted into a Quote Converted into an Account.
The Buying Center suggests activities that can be included in your active Opportunities. Determine whether this statement is true or false. True False.
The "Request external pricing" action returns not only a price but also an ATP result from the integrated On-Premise system. Determine whether this statement is true or false. True False.
Which of the following is correct? Choose the correct answers. It is possible to add Products from past orders It is possible to add Products from Product lists It is not possible to add multiple Products.
Activity List is a grouping of activities of a certain type. Determine whether this statement is true or false. True False.
The Visit Planner Map View and Calender are supported on _____ . Choose the correct answer. Browser and iPad Only Browser .
Sales Plans are maintained in MS Excel. Determine whether this statement is true or false. True False.
The internal Pricing concept includes __________ . Choose the correct answers. Base Price Distribution Chain specific price Customer Group specific price Customer specific price.
Account 360 information in the Accounts view comes from both SAP ERP and BW systems. Determine whether this statement is true or false. True False.
You can upload a cloud data source both manually and using web services. Determine whether this statement is true or false. True False.
Administration and configuration functionality is available in the HTML5 UI. Determine whether this statement is true or false. True False.
Which of the following customer touch points does SAP Cloud for Customer offer to record service tickets? Choose the correct answers. E-mail Facebook Twitter LinkedIn Blogs.
Administration and configuration functionality is available in the SAP Fiori Client UI. Determine whether this statement is true or false. True False.
Administrators cannot disable user personalization settings. Determine whether this statement is true or false. True False.
Which of the following priorities are available for SAP Cloud for Customer ticket response times? Choose the correct answers. Immediate Urgent Low Medium Very high.
A productive tenant subscription for SAP Cloud for Customer has the following features: Choose the correct answer. It entitles the customer to a single productive tenant. The customer must purchase an additional test tenant.
In the key user tool, which of the following properties are available for fields? Choose the correct answers. Mandatory Invisible Read only Hidden.
The four-step process in workflow rule definition involves the following. Choose the correct answer. Select Objects-Choose Timings>Define Conditions>Define Action Define Conditions>Define Action>Review Rule> Confirm Rule.
An account, a contact person, and an individual customer are all independent business partners. Determine whether this statement is true or false. True False.
A product has the following components. Choose the correct answers. Product Category: Product data is maintained in the Administrator facet Price Usage: here it is defined for which business objects a certain price is relevant Product Basic Data: Represents the product itself Price and Discount: Maintains pricing for products when pricing is local to SAP Cloud for Customer.
An employee can belong to multiple organization units. Determine whether this statement is true or false. True False.
It is possible to restrict access rights with the following access restrictions. Choose the correct answers. No Access Unrestricted Restricted Partly Unrestricted.
Extension fields added to the user interface must be manually added to the migration templates as well. Determine whether this statement is true or false. True False.
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