Correspondence is a mode of communication between your company and the customer or vendor. True False.
Each account segment consists of of several pages with different groups of fields: General Data Master Data Company Code Data.
Key fields for Correspondence in the General Data consists which of the following: Address Control data Company data Payment transactions Texts.
Key fields for Correspondence in the Company Code Data consists which of the following: Account Management Payment transactions Correspondence Insurance Withholding tax Text.
The following are important fields related to correspondence in the customer and vendor master records: Address details Communication - language Bank statement Accounting Clerk Account number at customer Postal code.
The Address details field is used to specify the Street/House number, Postal Code/City, and Country fields. The country key contains the information which the system uses to check entries such as the length of the postal code and the bank account number. True False.
The Communication – language field can be used to create dunning in the language of the customer by translating the form stored in the system into this language. True False.
The Bank statement field is for grouping the vendors for sending a periodic statement. True False.
There are various types of correspondence in the system: Periodic correspondence Online correspondence Correspondence for postings Urgent correspondence.
Periodic correspondence: You can not trigger correspondence at a regular interval by making specifications in the master record, such as invoices and account statements. The interval (weekly, monthly, and so on) is specified in document level. True False.
Online correspondence: You can create this type of correspondence when you process payments manually as well as from the line item display.
Correspondence for postings: You can configure appropriate correspondence in Customizing for certain postings, such as payment differences.
The correspondence-creation process consists of the following steps: Request the required correspondence Print the requested correspondence type Create list of the printed forms.
The system does not note the correspondence types that are to be created. True False.
Typically, correspondence (for example, dunning letters and account statements) is automatically printed at an established interval, for example, daily or weekly. In certain cases, it is possible to print specific correspondence types individually and on demand. The print request is sent to the spool system, and then the correspondence is printed using selected printers.
A correspondence type represents a type of variant in the system. You have to create a correspondence variant for every type of letter you need. True False.
When processing business transactions, correspondence types can be manually selected by the user of the system when processing business transactions or automatically selected according to rules that the user defines. True False.
You can use the standard correspondence types or customize them. To customize a correspondence type, first copy it, and then make the desired changes. This is necessary because the standard correspondence types can be overwritten with the next release. True False.
The following data is required for the different types of correspondence: Payment notices Bank statements Bill of exchange charges statements Internal documents Individual letters Document extracts.
To combine data from different company codes in one letter, select the Cross Company checkbox in the correspondence type and assign the company codes to correspondence company codes in Customizing. True False.
You can use the following correspondence types in all company codes: Payment notices Account statements Bill of exchange charges statements Internal documents Individual letters Document extracts.
A suitable print program and selection variant are defined for each correspondence type. The selection variant is used to print the requested correspondence. True False.
You can not distinguish your specifications by company code. However, you can choose the printer on which you want your correspondence to be issued in the selection variant. True False.
A correspondence type can have several form letters, and you can define the form that the program must use to create the correspondence. The individual forms are distinguished by their form ID. This ID is assigned to the selection variant to ensure that the correct correspondence is printed. You can change these forms to add your company logo, address, and additional text. True False.
Account statements can be selected in document entry, payment processing, document display or change, and account editing (balance display and line item processing). True False.
You can not make your specifications based on the company code. If no entry exists for a company code, the correspondence types specified without a company code are offered. True False.
You can not specify the default correspondence type for your business partner in case of payment differences for different tolerance groups. True False.
If you want to always issue the same type of correspondence, enter the correspondence type in the Message Required field. If you want to choose the correspondence type during payment settlement, leave the field blank. True False.
If you are using different types of correspondence depending on the reason code, select the According to Reason Code checkbox. On the reason code screen, you then define the correspondence type for each reason code. True False.
A payment notice is created only according to the reason code as long as all of the reason codes carry the same correspondence type. If reason codes occur with different types of payment notices, the type of payment notice defined for the tolerance group is sent. This way you can cover all types of reason codes. True False.
If reason codes occur without allocated payment notices, the system again uses the tolerance group to determine the type of payment notice. True False.
If a document has several line items, some of the line items may have different reason codes and associated correspondence types. In this case, the automatic payment notice cannot be sent according to the reason code because the system does not know which correspondence type to choose. As a result, the system uses the payment notice assigned to the tolerance group, independent of the reason codes. True False.