Which method of communication is emphasized as a crucial skill in the
document? Listening Speaking Reading Writing.
What percentage of waking hours do many people spend in some form of
communication? 50-60% 70-80% 80-90% 90-100%
.
Which of the following is NOT listed as one of the needs that communication
fulfills in an organization? To feel respected To create confusion To cause change of action To avoid something unpleasant.
What is the recommended approach to asking for what you want in order to get
more cooperation from others?
Use generalizations Use negative language Be specific and action-oriented Avoid explaining your requests.
What is the recommended approach for speakers when sending a message,
according to the document?
Use accusatory "you" statements Express messages vaguely Check or build common understanding Avoid clarity and sensitivity.
What is one of the key actions highlighted for evolving communication skills
in everyday life? Avoiding conversations Practicing in isolation Giving emotional support Limiting interactions.
Which of the following is NOT mentioned as a way to practice evolving
communication skills?
Solving problems together Creating islands of cooperation Avoiding all arguments Expressing more appreciation.
Which method of communication is highlighted as the least used in the
document?
Listening Speaking Reading Writing.
When sending a message as speakers, what should people do with respect to
the words they use, as highlighted in the document?
Use complex language Avoid common understanding Check or build common understanding Use vague language.
How can indexes, tables of contents, and glossaries help in communication,
according to the document?
By creating confusion By limiting technical information
By avoiding assimilation By helping assimilate technical information.
When providing logical solutions under stress or conflict, what risk is
associated with focusing on logic, according to the document?
Enhanced emotional understanding Improved communication High-risk response-blocking communication Avoiding facts.
What is the significance of active listening in overcoming communication
roadblocks, as mentioned in the document?
It promotes diversion It improves mutual understanding It limits understanding It avoids involvement.
What is one of the key actions to practice evolving communication skills in
everyday life?
Avoiding problems Limiting emotional support Seeing each conversation as an opportunity to grow Ignoring interactions.
What is the potential pitfall of spending much energy and time on developing a
communication strategy and quickly producing the communication means, as
highlighted in the document?
Lack of necessary quality in means Avoiding strategy development Sound strategy implementation Effective communication efforts.
Why does communication seem easy but is actually hard to do effectively?
Lack of communication barriers Interpretation of messages Ambitions of communication being met Negative side effects of communication.
If someone achieves the desired level of objective through
communication, we can say that it is
effective communication Kottler’s Model Message.
defines communication as social interaction through messages:
Theodorson Communication Osgood Gerber .
Communication Useful in training of professionals and acquisition of:
Cognitive skills Psychomotor skills Social all the above.
Theodorson said There is communication wherever one system or source
influences another.
True False.
To achieve effective communication, you should....
consider audience's Technical Background consider your information needs.
One of the causes of communication failure is...
considering audience's cultural Background
consider Audience's knowledge of the subject
Audience resistance.
you should avoid using words like...
businessman business person manger Firefighter.
It is better to use gender-neutral terms like.…
police officer Sales girl fireman housewife.
the medium is a component of Communication.
True False.
must be clear and easy
context Feedback message sender.
Sender is also known as decoder. True False.
Receiver is also known as Encoder. True False.
According to Kottler’s model of communication, all elements could be
classified into...
Parties Tools Functions All of them.
All the following are models of communication except...
Interactive transactional Shannon’s model public model.
Type of communication that requires strategy and tactics…
Public comm Group comm personal comm verbal comm.
Type of communication that people send messages to each other without
talking...
Nonverbal comm group comm public comm personal comm.
Group communication takes places in contexts that mix...
Interpersonal comm. and public comm interpersonal comm. and social clustering social clustering and public comm none of the above.
Communication is discrete and solitary. True False.
Communication can be symbolic. True False.
All the following are goals of communication except...
Inform Persuade Argument Build relationships.
Effective communication depends on...
Active listening stress management Emotional awareness All of them.
Active listening depends on all the following except...
Avoid creating a bad environment focus fully on the speaker interrupting the speaker avoid seeming judgmental.
Which of the following is a type of non-verbal communication?
Posture Eye contact Tone of voice All of them.
Effective communication cannot help you to influence others. Effective communication cannot help you to influence others. True False.
70% of workplace issues are communication related. True False.
To read nonverbal Communication you must:
a- watch People b- Be aware of individual differences c- cross your arms and legs Both a, b.
Raising eyebrows signals..
resistance to your ideas stress anxiety about approval discomfort.
Copying your body language is a bad thing. True False.
Real smiles crinkle the eyes. True False.
Posture signals
lying telling the story discomfort anxiety about approval.
Social Distancing helps you to keep in touch with others. True False.
To manage your stress, You should not:
a- Find sensory inspiration b- Don't use any of your senses c- make quick stress relief Both a, c.
To make stress tolerance you should not:
Do more of the "bad things". Exercise Relax Respond to today.
communication is used for conveying the message true false.
to achieve effective Communication, you should Consider
audience’s informational needs. true false.
internal means the response to query may be by e-mail or fax
true false.
Communication refers to the process of the message rather than
the nature of it True False.
The audience consumes information in the same way true false.
The information transferred must be understandable to the receiver
true false.
The message is the meaning produced by the receiver true false.
Spoken channels include letters, newspaper and magazine articles true false.
Written channels include face-to-face conversations true false.
Face-to-face communication also allows for instant feedback true false.
An incomplete message leads to persuade the receiver true false.
Choice of communication channel affects communication true false.
Poor presentation of the message can result in wrong responses true false.
Message in oral communication, is influenced by the language used true false.
Oral communication is time-consuming true false.
There is no immediate feedback in written communication true false.
Nonverbal communication is all about the body language of speaker true false.
Facial expressions are an important element of non-verbal communication true false.
Scientific writing may take the form of reports, articles, and theses true false.
Communication affects teamwork in positive and negative ways true false.
Verbal communication is talking without speaking a word true false.
Communication is any interaction that transmits information true false.
Speed is usually not linked with the cost of channel selected true false.
Oral communication includes face-to-face conversations true false.
The _______________ is the person who transmits the message.
receiver driver sender cleaner.
_______________ is the person who notices and decodes and
attaches some meaning to a message
receiver driver sender cleaner.
Message is any signal that triggers the response of a _________
receiver driver sender cleaner.
The response to a sender message is called _________
food bank feedback food back.
_________ refers to all these factors that disrupt the
communication.
nonsense noise nowhere nobody.
Our dress code is an example of _____________ communication.
verbal nonverbal written spoken.
_______________communication includes tone of voice body
language, facial expressions etc.
nonverbal verbal letter notice.
Letter, e-mail telephone are examples of __________
message feedback channel encoding.
The person who transmits the message is called the ____
sender gives taker receiver.
In oral presentation outside your organization you must first give
the audience a ______ of your organization.
flash back background front view forward view.
It is the medium through which the message is sent.
Channel Feedback Message Receiver.
Which of the following elements of communication refers to the
information or ideas conveyed by the speaker?
Channel Context Message Receiver.
Includes all forms of communication that do not use words
Written Text Oral Non-verbal.
An example of non-verbal communication is
Talking on the phone Texting on the phone Emailing Waving.
Includes all forms of communication which use words
Oral Body language Verbal Written.
This type of communication is speaking to teachers and students.
Written Non verbal Oral Body language.
All are examples of communicating non-verbally expect
Gestures Voice Posture Touch.
The element which refers to the source of message?
Barrier Context Feedback Sender.
Communication is always a …………… way process
One Two Three Four.
What is Body Language?
Postures, gestures, and facial expressions The exchange of information through the use of words Your words say one thing but your body languages say another Speak from your point of view.
Which of the following is an example of audience’s feedback?
a- Laughter b- silence c- half-closed eyelids all of the above.
What are the types of communication?
Face time Listening Facebook Nonverbal & verbal.
The person who receives the message.
Decoder Sender Receiver Feedback.
Which of the following is a type of non-verbal communication?
Letters Body Language Telephone calls Email.
Communicating using your mouth
Collaboration Oral Non-verbal Context.
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