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Which of the following objects can you design as an administrator in the business analytics work center in SAP Hybris Cloud for customer? (3 correct answers) Mashups Scorecards Key figures Data sources KPIs. Which of the following configuration options can you use to restrict Lead conversion actions? Reasons Qualifications Status Sources. You need to change the access for a work center for several users to 'read only'. Which setting do you use to apply restriction rules? The authorization object The parent work center Any field of the business object The access context. For which of the following systems does SAP Hybris Cloud for Customer provide standard integration content for regulated products? SAP ERP SAP Hybris Commerce SAP Hybris Marketing SAP CRM. You are viewing a 360° overview of the customer in SAP Hybris cloud for customer. Which of the following recent order details are available in this overview for your account? (3 correct answers) Credit status Sales order ID Delivery status Bill-to-party ID Incoive status. Which business partner type is created in a Business-to-Customer scenario in SAP Hybris Cloud for Customer? Account Individual customer Partner Contact person. A user is assigned to work centers that contain the same view, in the first work center, the user has unrestricted read and write access, in the second work center the user had read only access.
Which access rights does the user get for this view in both work centers? Restricted read access and unrestricted write access Unrestricted read access and restricted write access Unrestricted Read and Write access Restricted Read and Write access. You need to configure sales phases during fine tuning but an activity is in read-only mode. What is the reason for this? The Corresponding scoping element is NOT activated The Fine Tuning activity is NOT open for configuration The Fine Tuning activity is NOT added to the project The Fine Tuning activity is closed. What activities do you perform in the Administrator work center to enable a new social media channel? (3 correct answers) Create and schedule a social media import run Select the channel type Select the social media channel service level Set up access to your social media account Define the ticket priority with the social media channel provider. Which elements in a ticket are uniquely identified using a registered product? (2 correct answers) Contract Warranty Service Entitlements Service Level Agreements. Which of the following actions can you perform using the administrator adaptation function? Validate values for an extension field based on another field Create an extension field and define its properties Enter default extension field values based on business logic Create a code list resctriction for standard and extension fields. You need to import buying center relationships into your buying center from contacts. What must you ensure for the import to be successful? The buying center must include all the contacts mentioned in the opportunity The buying center must include all the contacts from the account master The opportunity must include all the contacts mentioned in the buying center The opportunity must include all the contacts from the account master. Which of the following results are possible for the external Available-to-Promise (ATP) check in sales quotes? (3 correct answers) Full delivery on requested date Late delivery or insufficient quantity External procurement Binding confirmation No confirmation. For which of the following business requirements would you use the personalization feature? (2 correct answers) A sales representative wants to modify the screen layout A service manager wants to arrange his ticket queue with assigned to as the first column An administrator wants to change a standard field label to a new value A sales manager wants different screen layouts assigned to two different business roles. You need to record the level of influence that a customer’s employee is having on an opportunity. What do you use to record this influence? Buying center Parties involved Influencer map Sales team. You need to split and distribute the opportunity revenue, but you do NOT see a particular employee in the list while performing the distribution. What must be the reason for this? The employee is NOT part of the account team The employee is NOT part of the sales team The employee is NOT part of the sales organization The employee is NOT part of the sales org. unit. What must you do if your customer wants to add product images to sales quote print forms? Select an image option when you print the form Add printing as a predefined task in Activity Plans Configure the fine tuning activity Activate the scoping element. Which of the following activities can you perform when you configure territory hierarchies? (2 correct answers) Upload Territory Hierarchy from Excel Create multiple Root Hierarchies Define Sales Hierarchy Levels Assign employee substitute to Territory Hierarchies. Which of the following initial tasks are required to configure SAP Hybros Cloud for Customer? (2 correct answers) Define the organizational structure Define the business roles Define the territory structure Set up scoping and fine tuning. Which of the following activities can you perform with the SAP add-in for Microsoft Excel? (2 correct answers) Share SAP Cloud for Customer report data using Object Linking and Embedding (OLE) Insert SAP Cloud for Customer reports into Microsoft Excel spreadsheet Publish Microsoft Excel workbooks to Microsoft Sharepoint from SAP Cloud for Customer Upload Microsoft Excel workbooks to SAP Cloud for Customer. Which of the following items can you configure in the Sales Assistant tool in SAP Hybris Cloud for Customer? (3 correct answers) Visit Service request Appointment Task Phone calls. Your customer is reorganizing their sales organization. All opportunities need to be updated with the new sales organization units.
Which tool do you use to perform this mass update? (2 correct answers) XML File Input Jobs Mass Data Run Object (MDRO) Jobs Data Workbench Data Migration Tool. How can you distribute the revenue of the opportunity? (2 correct answers) The revenue can be distributed between the account team members The revenue can be distributes at header level The revenue can be distributed between the sales team members The revenue can be distributed on a daily basis. Where do you need to maintain the sales data flag to define an account team as sales area dependent? Party role definition Party determination Involved parties Customer role. Which features are available when you create a sales forecast? (2 correct answers) Multi-dimensional rules Multi-dimensional forecasting Multi-level categorization Multi-level overrides. What information is available when a customer visit is conducted? (2 correct answers) Last visit details and notes Product availability check Checklists Account product lists. What must you maintain to transfer data into SAP Hybris cloud for customer? Number ranges for business objects Code List Mapping ID Mapping Migration Templates. Which elements can you define during fine tuning? (2 correct answers) Sales Assistant Account hierarchy Sales territory hierarchy level Routing rules. Which of the following actions can you perform using the data workbench tool? (3 correct answers) Import Create Export Delete Update. What is the difference between a business user and an employee? (2 correct answers) Employees need to be assigned directly to the organizational structure Employees can be assigned access rights and business roles Business users can be created using the data migration template Business users can be assigned access rights and business roles. Which of the following activities can you contain territory determination? (2 correct answers) Opportunities Promotions Sales Quotes Campaigns. What is a workflow rule used for? (2 correct answers) To define and activate rules for automatic field updates To set up automatic e-mail notifications To set up the organizational work distribution To define and activate an approval process. In which of the following dimensions can you define the sales target plan? (2 correct answers) Sales Unit Account Team Product List Employee. Your customer wants to implement a multi-step approval process for sales quotes based on the account calculation. Which of the following steps are mandatory to achieve this? (2 correct answers) Assign an e-mail template for approval communication Create a new approval process Define a condition in the approval process Create a copy of the default approval process and maintain the copy. Based on which opportunity attributes can you create a sales forecast? (2 correct answers) Total Contract Value Weighted Revenue Expected Revenue Negotiated Value. To which of the following can you assign a custom report to control its visibility? (2 correct answers) Access context Business Role Business user Work Center. Which of the following elements are created when an object is generated via the custom object builder? (2 correct answers) Web services Page Layout Updated relationships Data sources for reporting. Which object do you use to assign the security policy for your SAP Hybris Cloud for Customer project? Business Role Employee Business User Organization Unit. You integrated Microsoft Outlook with SAP Hybris Cloud for Customer. Which of the following activities can you perform after the integration? (2 correct answers) Create opportunities Synchronize and exchange leads Synchronize and exchange appointments Create and access contacts. Which of the following activities are required for a successful integration project with SAP Hybris Cloud for Customer and an SAP on-premise solution? (3 correct answers) Determine the number of custom fields early in the project Configure pre-packaged integration content Prepare for manual data migration early in the project Ensure the project team has administrative access rights Ensure the project team includes functional and technical resources. You have selected the Override Territory field on the Accounts overview page. What effect does this have on the territory determination? It remove the employee from the territory realignment calculation It removes only accounts with multiple territories from the territory realignment run It removes the account from the territory realignment calculation It aligns the account territory determination with the territory realignment run. Which dropdown lists in the Product facet can you use to add products to a sales order? (3 correct answers) Promotions Opportunities Quotes Past order Product list. You have enabled offline pricing for SAP Hybris Cloud for Customer. What is the only field available for Order Item entry in SAP Hybris Cloud for Customer extended mobile app? Base Price Estimated Price Negotiated Price Calculated Price. You need to enable offline pricing for an SAP Hybris Cloud for customer system. What do you need to replicate? Sales area specific customer price conditions Sales area specific pricing procedure Territory specific customer pricing conditions Sales area specific customer price lists. You need to assign one contact to multiple accounts. How do you create this contact in SAP Hybris Cloud for Customer? You merge both accounts and create the contact record for that account You create the contact for the first account and add the same contact to the second account You create the contact master record only and add it to the account hierarchy You create different contacts for each account. Your customer configured External Pricing with SAP ERP. For which of the following Business Objects is External Pricing supported? (2 correct answers) Sales Order Sales Activities Sales Leads Sales Quotes. What can you use to control user privileges in SAP Hybris Cloud for Customer? (3 correct answers) Business configuration Organizational Structure Page layout Code list restriction Business Role. Which work center can you request a production tenant from? (2 correct answers) Data Privacy Management work center Service Control work center Business Configuration work center Administrator work center. In HTML5, what can you do using the field definition link? (2 correct answers) Add an extension field to a data source Hide an extension filed form the master template Add an extension field to the page layout Add an extension field to a form template. Restriction rules can be assigned to work center views within a business role if they’re based on which of the following authorization elements? Access Rights Access Control Access Context Access Restriction. You need to change the settings for the lead aging notification. What do you have to do? Use the Sales work center to trigger the time of the notification Use the business configuration work center to modify the number of days of the notification expiration Use the Administrator work center to set up priorities for the notification Use the Application and User Management work center to assign users to the notification. Which data is synchronized bi-directionally between SAP Hybris Cloud for Customer and SAP CRM on premise? (2 correct answers) Territory Management data Account Master Data Opportunities Product master data. On which of the following dimensions can you define a sales target plan? (2 correct answers) Sales Unit Service Category Product Category Account Hierarchy. Your customer defines a person who is responsible for checking every SAP Hybris Cloud for Customer upgrade. Upgrade notification need to be send via e-mail to this person.
Which of the following steps must you perform in SAP Hybris Cloud for Customer to set this up? Define a new service agent Define the contact person in the Service Control Center Define the contact person in the Administration work center Update the contact details in your organization structure. Your customer wants to set up pricing in SAP Hybris Cloud for Customer. What must you do to perform internal pricing? (2 correct answers) Maintain price lists and discount lists Maintain product lists Maintain payment terms Enable business scoping. Which of the following objects deliver a default approval process? (3 correct answers) Visit Appointment Opportunity Ticket Campaign. What happens during the lead aging notification process? (2 correct answers) A new high priority notification is triggered after the first notification expires The lead owner recevies the notification By default the priority for the notification is set to high The manager of the sales representative receives the notification. You need to apply complex changes to an SAP Hybris Cloud for customer system after go live, which option does SAP recommend to implement these changes? (2 correct answers) Combine Projects Merge Projects Convert Projects Change Projects. In which party types are Territory Alignment rules used to realign territories? (2 correct answers) Accounts Sales units Employees Competitors. You want to launch the SAP ERP Customer Cockpit from a SAP Hybris Cloud for Customer account to view transactions in SAP ERP.
Which of the following integration approaches support this requirement? REST A2X Service UI5 Widget SOAP A2X Service Mashup. Which of the following Sales area dependent elements can you maintain in the product master? (2 correct answers) Unit of Measure Maximum Order Quantity Division Customer Part Number. Which of the following are features of custom report creation in SAP Hybris Cloud for customer? (3 correct answers) Custom report creation is supported with a guided procedure Variable selection is possible Custom reports can be created by all users Direct assignment of a report to a business user is supported Custom calculated key figures are allowed. How can you give a business user access to a work center view? (2 correct answers) Assign the business user to the territory structure Use business scoping to activate the work center containing the view Create a business role that has access to the work center view and assign it to the business user Copy the access rights from a business user who already has access to the work center view. When do you implement the Approval process in SAP Hybris Cloud for Customer? (3 correct answers) You want to define multiple review steps for the same business object You want different reviewers for a business object based on different conditions You want the direct approver of a business object to be the reporting line manager You want another user to review a business object before it can be processed further You want to define multiple review processes for the same business object. What is returned when you execute Request External Pricing in the sales quote? (3 correct answers) Bill of Materials Availability to promise Credit check Storage location details Configurable products. What options do you have when you create an activity plan? (2 correct answers) Include tasks with notes and attachments Define if tasks are mandatory Create follow-up quotes, orders, and opportunities Add product feedback. What type of confirmation is received for an availability check when you use the Quotation Request External Pricing option from SAP Hybris Cloud for Customer? Non-binding Confirmation Semi-binding Confirmation Future Confirmation Binding Confirmation. Your customer needs information from multiple internal and external sources. The result must be shown on an Opportunity Overview in SAP Hybris Cloud for Customer.
Which mashup type do you recommend? URL mashup HTML mashup Data mashup Custom mashup. Using rules in opportunity management, what is the prerequisite to determine the sales team? A Workflow A Territory A Work Distribution A Party Role. What benefits does SAP Hybris Cloud for Customer provide during the visit planning phase? (2 correct answers) Customer product lists are shown Map-based route planning is supported Current service tickets with high priority are integrated A calendar view contacting visit details is integrated. Which of the following granularities can you use to define discount lists in SAP Hybris Cloud for Customer? (2 correct answers) Customer Specific Product Discount Customer Specific Sales Organization Discount Overall Customer Group Discount Customer Specific Territory Discount. To set the pricing status to 'calculated successfully' in a sales order, what must you trigger? Trigger simulation on the sales order in a non-integrated environment Trigger simulation in the sales order when in offline mode Trigger Submit for Approval in the sales order Trigger simulation on the sales order in an integrated environment. What you can use to map the complex organizational structure of a large account in SAP Hybris Cloud for Customer? Organizational Structure Product Hierarchy Account Hierarchy Territory Hierarchy. What must you define to enable upsell and downsell product recommendations in sale quotes? Product groups Product categories Product lists Product hierarchies. Based on which organizational elements can you define sales area information in the product master? (2 correct answers) Sales unit Territory Distribution Channel Sales Organization. Your customer wants their managers to track sales performance. How do you perform the sales target planning? (2 correct answers) Select the planning dimensions and master data Create a sales target plan with unique key combination of sales unit and horizon Maintain multiple active versions of the sales target plan at the same time Maintain multiple curruncies in the sales target plan. You need to create a URL mashup on the Account Overview to open a Google search. Which of the following elements are mandatory to configure the mashup? Category Port Type Package Description Port Binding. For which of the following reasons would you create a business role? (3 correct answers) You want to set up a service agent for an administrator You want to perform fine-tuning activities You want to standardize system access You want to restrict drop-down list values for a specific group of users You want to make custom reports available on the home page. A Bill of Material was triggered from SAP Hybris Cloud for Customer using the Request External Pricing option. Where can the pricing and quantity be edited? In the parent item only In both the parent item and the child item In the child item only In the quotation header. Which of the following activities do you perform when you create an interactive dashboard? (3 correct answers) Select report variants Define key figure exceptions Define chart interaction Define access by business role Select data sources.
